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900 Walnut St, Philadelphia, PA, 19107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
2 hour wait while the ED was empty. Insane and Unprofessional. I left they texted 2 hours later.
If you ever find yourself needing assistance with your eye overnight, I hope you have the pleasure of being greeted by Shena C. at registration. She was kind, compassionate, and genuinely pleasant, which made a potentially stressful experience feel a little easier from the very beginning. Her kindness set the tone for the overall experience. Natalie was also very sweet and patient during triage, taking the time to listen and make sure everything was addressed. And Dr. Nahar was thorough, attentive, and detailed. He listened ... read more
My son went to urgent care yesterday and was told to go straight to Wills Eye ER. Worst mistake. Waited an hour before we were taken in back. They asked questions, did a fast eye exam, talk to a virtual person, who said to go ahead and get dilated. Was told good for 4 hours and to go to waiting room. After 5 hours of being there ( dialation wore off), went to receptionist and was told, he would be there at least 5 more hours. We left. According to reviews on this site, this is the normal. Disgraceful. Will never go back.
Wish I would have read the reviews before I came here. I had no one to watch my mom who has dementia. They took over 8 hours. They dilated my eyes and I felt like they scratched my eye and made them worse than when I came in. I had to leave because my mom was tired, hungry and she was very irritated. Parking was $45 and there vending machine for water and soda was not working. They need more doctors. The nurse man said my case was not assigned yet. Worse ER experience I’ve ever had. Jefferson/ Wills Eye you guys need to do b... read more
Tried to take my son there last night the receptionist/ security they were polite, but when I went to intake nooo… tried to give my information and the woman said very nasty “give me a minute” as if she was irritated, No greeting no nothing I was the one who actually did the greeting. That interaction in itself was enough for me to turn around and leave as I turned around, She said Ma’am-you have to give me a minute. I walked out with my son…. FYI, you work at an emergency room on the weekend what do you expect?!! Fix your c... read more
Wills Eye Hospital: Eye Emergency Room has a 2.3 star rating with 398 reviews.
Wills Eye Hospital: Eye Emergency Room is open now. It will close at 11:59 p.m.
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