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Willow Creek Eye Care

3.7

About this business

Location details

14740 NW Cornell Rd, Ste 110, Portland, OR, 97229, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.775 reviews
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Yvonne Luk's profile image
Yvonne Luk 
6 years ago

I have been going to Willow Creek Eye Care easily for over 20 years and Amy was always great. But since they have changed owners(?) or management it has been nothing but down hill. The people seem to keep changing and have no idea how to do things correctly. They can't seem to get billing straight. First time around okay you get a pass. However, after paying my bill the same day and asking if I was good, I get a bill! Not to mention the also screwed up on my glasses. The prescription was too strong and it had to be adjusted,... read more

Yvonne Luk's profile image
Yvonne Luk 
6 years ago

I have been going to Willow Creek Eye Care easily for over 20 years and Amy was always great. But since they have changed owners(?) or management it has been nothing but down hill. The people seem to keep changing and have no idea how to do things correctly. They can't seem to get billing straight. First time around okay you get a pass. However, after paying my bill the same day and asking if I was good, I get a bill! Not to mention they also screwed up on my glasses. The prescription was too strong and it had to be adjusted... read more

Jerry Spann's profile image
Jerry Spann 
6 years ago

The worst customer service experience I have ever experienced. Five months (FIVE MONTHS!) to get a pair of safety glasses. Starting with wrong information, glasses ordered wrong twice, my glasses lost, many calls on my part to find out what the status is, many trips to Willow Creek after being told the glasses are ready (and they weren't). Terrible! 

Craig Christensen's profile image
Craig Christensen 
6 years ago

I normally do not write reviews negative or positive. However this place is absolutely horrible. I ordered safety glasses on November 16, it is now after Christmas and I still don't have them. The first pair came with the wrong prescription. I was told on the day the wrong ones came in, they would be replaced in 4 days. I didn't hear anything for a week so I called I was told 4 more day's. Today I called and was told 4 more days. Also absolutely radio silence from there side no updates, all the contact has been me calling th... read more

Tonya Schillinger Priestley's profile image
Tonya Schillinger Priestley 
7 years ago

Great service and they put up with several sessions of major indecision!! 

Kendall Michelle Hogeland's profile image
Kendall Michelle Hogeland 
7 years ago

The people are amazing im finally getting my first pair of glasses, and my husband is getting two pairs, everyone should go here, and not because my loving mother works here, but because they are AWESOME!! �� 

AngelaRae N Jerry Sungino's profile image
AngelaRae N Jerry Sungino 
7 years ago
Monique Taylor's profile image
Monique Taylor 
8 years ago
Lori Bright-Pryor's profile image
Lori Bright-Pryor 
8 years ago

Frequently asked questions about Willow Creek Eye Care

How is Willow Creek Eye Care rated?

Willow Creek Eye Care has a 3.7 star rating with 75 reviews. 

When is Willow Creek Eye Care open?

Willow Creek Eye Care is closed now. It will open tomorrow at 9:00 a.m. 

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