This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Specialties American Eclectic Restaurant and Live Music Venue History Established in 2012. Began in 2012 Willie's Locally Known has been serving up great Eclectic Southern Soul dishes with a side of Live music! Meet the Business Owner Wilson S. Business Owner Founded in 2012
286 Southland Dr, Lexington, KY, 40503, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Good food, good music, good time. Great atmosphere.
The food was actually not bad once we got it. Service was terrible and we were treated like we were less important than everyone else by the manager several times. The only friendly server there told us everyone was struggling bc they were hungover from a party the night before. This is probably our servers first serving job and we totally understand that, hopefully his awesome tip surprised him and will teach him to not judge people in the future.
Business response:
Ashley we are so sorry to hear our service did not meet our high standards and thank you for letting us know what happened so we may work towards fixing the problem!!
Willies is with out question one of the best places to eat and have fun in Lexington. You have to go.
Sorry but was not impressed! The stools are horrible!!! Witnessed a lady falling off a stool tonight. Hope she is okay. They are not suitable for anyone larger than size 2! Food was not hot. Luke warm at best. So loud could not talk to table mates. Shamrock green band played one song and left. I know they were not supposed to come in till 9 but was very disappointed. Don't think I will be back. From what I hear, should have kept it small at your former location.
Business response:
Sue we are so sorry to hear that your visit did not meet our expectations! Thank you for letting us know so we can work on fixing those issues!
I wanted to like this place but I just didn't. My loaded baked potato was not loaded and only half cooked, as was my companion's. The pulled pork was good I can say, but the seat I was in was a wooden stool with a flat back and it was extremely uncomfortable. The server got my bill wrong, and we came for the restaurant week special and wanted the bread pudding for dessert, but the server didn't tell us that they ran out of it and gave us ice cream instead.
Business response:
J.R. we are so sorry your visit was not indicative of our high standards. Thank you for letting us know so that we may address those issues!
So many things I want to try! Awesome first visit! Plus our server was wonderful, very nice. Also it was either the owner or manager went to each table asking how things were going... :)
Great ribs! Here for Restaurant Week - our first time here and we will be back.
We were excited to make our first visit to Willies during burger week. After waiting several minutes for our waiter, Dylan P, to take our drink order we ordered two beers. After several "I'll go get your beers" later they finally arrived, warm. When it came time to order our food we were told "they don't really like to alter the burgers" when we requested no onions. The food arrived pretty quickly however the check was another story, we finally had to pry Dylan away from his flirting to bring our check.
Business response:
Taylor we're very sorry to hear about experience that does not reflect the level of service we strive to provide. We work on getting better everyday and will use your helpful critiques as an opportunity to continue to improve. About the burger modifications.. We are unable to modify the promotional burger week item as it does not match the rules set forth by the event's organizers. We are very able to modify either of our other burger options of course. Sorry we did not communicate this to you effectively. Thank you!
Just attempted to try for the first time. After being seated at a community table without being told it was a community table- the chairs were uncomfortable and we asked to be moved and a sweet server moved us outside knowing the chairs inside were just too tall for my short stature. After sitting outside for 15 minutes without anyone coming to take a drink order, a what seemed to be floor manager rudely asked why we were out here and that she had put us at the community table. She asked what we wanted to drink and sent it o... read more
Willie's Locally Known has a 4.4 star rating with 1,184 reviews.
Willie's Locally Known is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com