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Williams-sonoma
- Kitchen & Bath
- Corte Madera, CA
About this business
Williams Sonoma retail stores offer premium products you won't find anywhere else, along with world-class customer service (including free gift-wrapping). When you visit us, you'll experience the pleasures of cooking firsthand. Complimentary cooking classes highlight seasonal menus and help you master new kitchen techniques. Meet your favorite culinary authors at our book signings. Specialty food tastings introduce you to artisanal flavors from around the world. Demonstrations of the latest kitchen equipment give you hands-o... read more
Location details
1802 Redwood Hwy, Ste B-037, Corte Madera, CA, 94925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After calling 3 times to talk to someone ...I gave up.
During my recent visit to the Williams-Sonoma store in Corte Madera, I had the pleasure of being assisted by Ashley. She helped me exchange an item that I couldn't use. Ashley was attentive, took the time to listen to my concerns, and effectively resolved the issue by assisting me with the exchange. As a result, I purchased a new item that was twice the price of the original one—a win for the store as well! In contrast to my previous visit, where the manager on shift was dismissive and didn't take the time to listen to me, A... read more
I received a gift of coffee pods for Christmas. Unfortunately the pods were not recognized by my machine and ended up breaking it. I had to buy a new machine for $600! I took all but 4 of the unused pods back to the store for a refund. I was told by the employee that food items are not eligible for refunds. If you sell a product that doesn’t work as advertised, then you take it back and give a refund. They technically owe me for a $600 new coffee maker, and I’m only asking for a credit for the item that doesn’t work. I’m so ... read more
Service at this store is rude and lacking. Not about delighting the customer
I've been a Williams Sonoma customer for a long time. I have never had a bad experience till now. Walked in to buy a quick gift. Found what I like and ready to purchase it. Was informed 1 item I picked up was a on table (not behind a display case...) and they can't sell it to me. They don't have any more in the store. Sales associate asks a person who seemed to be a manager. I questioned why i couldn't purchase the item and the 'manager' got snarky. Then 'graciously' allows me to purchase the item as she proceeds to talk beh... read more
Frequently asked questions about Williams-sonoma
How is Williams-sonoma rated?
Williams-sonoma has a 4.1 star rating with 98 reviews.
When is Williams-sonoma open?
Williams-sonoma is closed now. It will open at 9:00 a.m.
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