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Williams-sonoma

4.1

About this business

Williams Sonoma retail stores offer premium products you won't find anywhere else, along with world-class customer service (including free gift-wrapping). When you visit us, you'll experience the pleasures of cooking firsthand. Complimentary cooking classes highlight seasonal menus and help you master new kitchen techniques. Meet your favorite culinary authors at our book signings. Specialty food tastings introduce you to artisanal flavors from around the world. Demonstrations of the latest kitchen equipment give you hands-o... read more

Location details

12850 Memorial Dr, Ste 420, Houston, TX, 77024, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.1187 reviews
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Bambi Whitehouse's profile image
Bambi Whitehouse 
6 years ago

I have a review from a year ago where I had trouble with a refund. Experiencing another issue which is going to require another trip into the store by this very angry customer. I think Sur La Table will be getting my business going forward. The hassle is not worth it. I am extremely disappointed and miss what used to be considered excellent customer service through WS. 

Lucy Reyna's profile image
Lucy Reyna 
recommend  Recommended
6 years ago

Excellent service and selection of quality products. 

Veronica Rouse Brown's profile image
Veronica Rouse Brown 
7 years ago
Stephanie Soltero's profile image
Stephanie Soltero 
7 years ago

We there to return some items and the manager was very helpful and patient with us. We ended up staying after the return and purchasing double of what we returned! The sales lady was very helpful with educating us on the different types of cookware. Will definitely go back! 

Jessica Gardner's profile image
Jessica Gardner 
7 years ago

Staff went ABOVE AND BEYOND to help me make a gift basket for my in-laws. A+ customer service! 

Bambi Whitehouse's profile image
Bambi Whitehouse 
7 years ago

Made a return on 9/29, the cashier had no clue how to do handle the transaction. A manager took over and it still was not done correctly. It's been TWO weeks and the $ has still not been credited back to my account. My credit is being held stating item has not been scanned in (or returned). My return receipt is even missing some key information (store location, clerk name)... two employees and neither one knew how to properly due a return for an item purchased online. I miss the store in the Woodlands. I may have made my LAS... read more

Ciara Ortega's profile image
Ciara Ortega 
8 years ago
Ariana Montelongo's profile image
Ariana Montelongo 
8 years ago
Allison Salas's profile image
Allison Salas 
8 years ago

Frequently asked questions about Williams-sonoma

How is Williams-sonoma rated?

Williams-sonoma has a 4.1 star rating with 187 reviews. 

When is Williams-sonoma open?

Williams-sonoma is closed now. It will open at 10:00 a.m. 

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