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3393 Peachtree Rd NE #4003, Ste 4003, Atlanta, GA, 30326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
If you want to experience crappy customer service, please go check out William Sonoma at Lenox Mall. They sold me a Dualit four slice toaster, not to long ago. It’s not exactly a cheap throw away toaster (over $350). The toaster has stopped evenly toasting bread, bagels or anything else you put in there. I stopped by a month or two ago and the sales associate told me to bring it back. Well today I brought it back. Guess what - no receipt no return or exchange and the new manager wouldn’t even look me up in the system. Given ... read more
William Sonoma .com cheated me out of $30, by offering me Free Shipping and a 15% discount if I gave them my email address. I proceeded to check out and I kept looking for the discount to be applied, as it commonly is on other websites. I never received t he discount and I had to pay for shipping. What a scam.
The blonde manager has been mean to the staff the last two days that I've been there. Not only is it uncomfortable for the staff, but it's a very poor customer service experience. Also, if I'd known how difficult they make bridal returns, I wouldn't have registered with Williams-Sonoma.
Exceptional service as always!
Williams-sonoma has a 4.1 star rating with 151 reviews.
Williams-sonoma is open now. It will close at 9:00 p.m.
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