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Willetts Sew and Vac Essentials
- Electronics Repair
- McKinney, TX
About this business
2nd Location:Willetts Sew and Vac Essentials8549 Gaylord Pkwy Suite #109Frisco, TX 75034214-705-3631 Specializing in sewing machines, sewing supplies, Embroidering Machines.
Location details
2414 W University Dr, Ste 200, McKinney, TX, 75071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unique items These guys have unique sewing items you can't find at the big name stores. Their prices are fair and they have a good selection. Only draw back is their customer service is not that great. The sales people seemed agitated. I would go back only if I am desperate for an item and don't want to mail order it.
Don't Use Willet's Here is a letter I wrote to them after visiting their store: I'm amazed you have been around so long due to the fact that the little gentleman you have working in your vacuum department is such a ridiculously rude individual. He compares your store to one of the absolute worst professions (doctors) for overcharging and hidden fees, stating, "you have to pay doctors to get anything, don't you?" I simply wanted a yes or no answer to whether I had the right part in my machine. He told me either answer, "yes" ... read more
Great place I love this place! Bought a Janome sewing machine there several months ago. The salesperson was extremely helpful in helping me choose the right machine for the projects that I work on. And I might add, very patient, as I was having a hard time making a decision. Have been back several times to buy thread and notions. The prices are very reasonable and the people there are always friendly.
Good Place for Odd Items I went in looking for bobbins and needles for a very old sewing machine. They patiently helped me locate the items and order them. However, I had to call a few times to find out that they had arrived so I could go pick them up. I certainly didn't have the same kind of experience that the previous posters did.
Owner Reply to Necia J.: I am the owner of Willetts Sew And Vac. We repair several thousand sewing and vacuum machines a year. I have never heard of Necia J. and I think she is reviewing the wrong business. If our steam cleaner repairs exceed $69 the we offer the customer a factory refurbished Hoover steam cleaner with warranty for $99. To my knowledge we have never charged this much to repair a ROYAL carpet cleaner. Reply to Robert T.: I just now noticed that Robert T. profile shows San Francisco, CA. Something's wrong here... read more
Horrible Recently spent upward of $120 for servicing maintenance of my Royal-just a check and cleaning. No new parts. For one thing, I was quoted $85. When I took the machine home it started leaking all over the carpet. I called them and asked them to take a look at it. They informed me that parts wear out so any further help from them would cost more. Let me assure you, the machine was NOT leaking before they "serviced" it-the part would be $65 to buy another one. So they charged me $45 over the estimate, broke my machine, ... read more
Owner Reply to Necia J.: I am the owner of Willetts Sew And Vac. We repair several thousand sewing and vacuum machines a year. I have never heard of Necia J. and I think she is reviewing the wrong business. If our steam cleaner repairs exceed $69 the we offer the customer a factory refurbished Hoover steam cleaner with warranty for $99. To my knowledge we have never charged this much to repair a ROYAL carpet cleaner. Reply to Robert T.: I just now noticed that Robert T. profile shows San Francisco, CA. Something's wrong here... read more
Owner Reply to Necia J.: I am the owner of Willetts Sew And Vac. We repair several thousand sewing and vacuum machines a year. I have never heard of Necia J. and I think she is reviewing the wrong business. If our steam cleaner repairs exceed $69 the we offer the customer a factory refurbished Hoover steam cleaner with warranty for $99. To my knowledge we have never charged this much to repair a ROYAL carpet cleaner.
Horrible Recently spent upward of $120 for servicing maintenance of my Royal-just a check and cleaning. No new parts. For one thing, I was quoted $85. When I took the machine home it started leaking all over the carpet. I called them and asked them to take a look at it. They informed me that parts wear out so any further help from them would cost more. Let me assure you, the machine was NOT leaking before they "serviced" it-the part would be $65 to buy another one. So they charged me $45 over the estimate, broke my machine, ... read more
Frequently asked questions about Willetts Sew and Vac Essentials
How is Willetts Sew and Vac Essentials rated?
Willetts Sew and Vac Essentials has a 3.1 star rating with 51 reviews.
When is Willetts Sew and Vac Essentials open?
Willetts Sew and Vac Essentials is closed now. It will open tomorrow at 9:00 a.m.
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