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Willard Wrecker Service

4.0

About this business

WILLARD WRECKER SERVICE established in 1945 by Kelly B. Willard is your 24 hour, 7 days a week, towing and recovery specialist for Gwinnett and Hall Counties. We are family owned and operated for three generations with the fourth generation entering training soon! We service the cities of Buford, Suwanee, Sugar Hill and Flowery Branch including the surrounding areas of Interstates I-85 and I-985. Our quality of service and dedicated staff has enabled us to work with Gwinnett County Police Dept., Suwanee Police Dept., Hall Co... read more

Location details

719 W Shadburn Ave, Sugar Hill, GA, 30518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0738 reviews
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Elizabeth F.'s profile image
Elizabeth F. 
a month ago

These guys saved my life yesterday! I ran out of gas in the middle of a busy road with my teenager in the car. (I have not made the mistake of running out of gas since I was 16 years old, and it was not a pleasant feeling when I realized it). The tow truck driver, Eddie, was fantastic. He loaded the car onto the truck, got us out of harm's way and delivered me to the gas station to fill up. He made what could have been a very bad experience manageable and even told me "hey, don't worry- it could happen to anyone". I will cal... read more

Lee W.'s profile image
Lee W. 
3 years ago

AARON OWNER OF WILLARDS , TOK, ALASKA RIPPED OFF THIS HANDICAPPED SENIOR CITIZEN & REFUSED TO COMPENSATE ME AFTER PROMISING HE WOULD FOR 3 MONTHS. DO NOT TRUST THIS GUY & IGNORE HIS I'M AN EX MILTARY MAN BS CON. HE HAS TAUGHT ME IT MEANS NOTHING 

Mark OBrien's profile image
Mark OBrien 
recommend  Recommended
4 years ago

Had a very good experience with a Willards on 10/10/20. My neighbors daughter ran way off the road in Flowery Branch in the middle of a big storm. I Was able to get Preston one of the heavy truck operators out there within 25 mins to pickup the Jeep and set it back on the road without causing any additional damage to Jeep. Preston was very professional and knowledgeable and did his job in the worse possible weather conditions. Great service great price. Highly recommended Willards. I have used them for years and would recomm... read more

Business response:

Mark, thank you. We are delighted we continue to make your experience a positive one. Hopefully you stay on the road with no issues, but if you ever need roadside assistance or towing services again, we hope to hear from you. Take care! 

Bryanna Bagwell's profile image
Bryanna Bagwell 
recommend  Recommended
4 years ago

I will always use Willards. They are amazing and always on time. Very helpful! Keep up the good work. And be safe! 

Business response:

Thank you so much for your awesome review Bryanna! 

Liz Cousins Akers's profile image
Liz Cousins Akers 
recommend  Recommended
4 years ago

My husband I were travelling from Florida and got stuck on I-85. We got your number from a HERO patrol guy and along came Eddie. About the nicest guy on the planet. Took us to a transmission shop which was great and went above and beyond by dropping us at our hotel. Wouldn't take an offer of tip money. He did all this when he could have been heading home, as we were his last shift. Thank you so much! 

Business response:

We truly appreciate you leaving such an awesome review Liz! Thanks for choosing Willard Wrecker 

Bryanna Holt's profile image
Bryanna Holt 
recommend  Recommended
4 years ago

I will always use Willards. They are amazing and always on time. Very helpful! Keep up the good work. And be safe! 

Business response:

Thank you so much for your awesome review Bryanna! 

Robert Kennedy's profile image
Robert Kennedy 
4 years ago

Called to set-up tow for next day. Was told to call back the morning of. Called the morning of and was told too booked up. Was also hung up on before I could have any further conversation. Unfortunately after two good experiences I have to get a couple sour dispatchers and obviously don’t care if they have repeat customers moving forward. 

Lori Jajko's profile image
Lori Jajko 
recommend  Recommended
4 years ago

They were very helpful to me at 3am and got me back on the road without a tow. I will use Willard anytime I need service. Excellent service!! 

Danny Phillips's profile image
Danny Phillips 
5 years ago

Business response:

Whenever you need any kind of roadside assistance just give us another call! Thank you so much for your review Danny! 

Frequently asked questions about Willard Wrecker Service

How is Willard Wrecker Service rated?

Willard Wrecker Service has a 4 star rating with 738 reviews. 

When is Willard Wrecker Service open?

Willard Wrecker Service is closed now. It will open tomorrow at 9:00 a.m. 

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