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Whitmarsh Lock & Safe

4.0

About this business

Whitmarsh has been a local business on Cape Ann since 1913. We provide quality service and focus on giving value to our customers. The owner, Bob Whitmarsh is certified in Historic Preservation and specializes in decorative period hardware. Our inventory is extensive for the largest selection of lock and door hardware designs and finishes. We sell, service, and install safes to protect against burglary and fire. Whitmarsh Lock & Safe services include rekeying, repair and installations. We have a 100% guarantee on our product... read more

Location details

2 Blueberry Ln, Gloucester, MA, 01930, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.012 reviews
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Bo O.'s profile image
10 years ago

This company does not operate on the up and up, and customer service or satisfaction is clearly not a top priority. I called Whitmarsh to inquire about getting a new set of keys to my safe. They came out for their "estimate" and charged me $100 - desperate, I agreed and paid. He called back to state that a new set of keys could be ordered and delivered in a week for an additional $20. Three months later I am still waiting for these keys. I called to ask him how to expedite or cancel this and his tone changed to one of inconv... read more

BoOmalley's profile image
10 years ago

This company does not operate on the up and up, and customer service or satisfaction is clearly not a top priority. I called Whitmarsh to inquire about getting a new set of keys to my safe. They came out for their "estimate" and charged me $100 - desperate, I agreed and paid. He called back to state that a new set of keys could be ordered and delivered in a week for an additional $20. Three months later I am still waiting for these keys. I called to ask him how to expedite or cancel this and his tone changed to one of inconv... read more

Erin Ryan's profile image
Erin Ryan 
recommend  Recommended
10 years ago

Bob Whitmarsh is the best of the best.Years of experience & reasonable prices make Whitmarsh Lock & safe the best on the North Shore! 

Erin Ryan's profile image
Erin Ryan 
10 years ago

Bob Whitmarsh is the best of the best.Years of experience & reasonable prices make Whitmarsh Lock & safe the best on the North Shore! 

Cassie Frost Magee Scheck's profile image
Cassie Frost Magee Scheck 
10 years ago
Brian Langley's profile image
Brian Langley 
10 years ago

Best in town. 

Henry-Cameron Allen's profile image
Henry-Cameron Allen 
11 years ago
Nancy Lafond's profile image
Nancy Lafond 
11 years ago
Lois Ann Whitmarsh Hamilton's profile image
Lois Ann Whitmarsh Hamilton 
11 years ago

Frequently asked questions about Whitmarsh Lock & Safe

How is Whitmarsh Lock & Safe rated?

Whitmarsh Lock & Safe has a 4 star rating with 12 reviews. 

When is Whitmarsh Lock & Safe open?

Whitmarsh Lock & Safe is open now. It will close at 6:00 p.m.  

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