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Whitfield-Lock Diane DDS
- Dental
- Capitol Heights, MD
About this business
Location details
5105 Marlboro Pike, Capitol Heights, MD, 20743, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very disappointing experience. My original appointment was scheduled for 9:00 AM and was pushed back to 9:30 AM. After arriving, I waited over 20 minutes without being attended to, with little communication regarding the delay. I was then told to wait even longer. I understand that delays can happen, but there was a lack of consideration for patients’ time and poor communication throughout the process. As someone with other commitments and travel plans, this was extremely frustrating. I hope they improve their scheduling and... read more
bro this place sucks. i got there early and waited a bit until the palace opened. the doors were locked and we called the people and had to wait . we finally get inside and it was a long ahh wait and then once i go in for x rays i think . something literally got cut off so they had to fix it which took even longer! then once i finally got to my cleaning it hurt SO BAD! my old dentist never hurt like that before i was literally squirming in my seat!! i would neever go here again and the place is so scary looking too!!
Went in for as a first time patient, came 30 mins early to my appt. No receptionist greeted or assisted me, I waited until 4:45 to be told to complete the intake forms. After completion I was told the doctor had been backed up due to “walk ins”??? Then after that I was told that my insurance was not eligible? Which is odd because they asked for my insurance over the phone when I scheduled the appt. My insurance is not inactive. I called to confirm. So in hindsight they chose to tell me something to get me out of the office i... read more
Horrible dentist did exceesive work on my brother mouth and his permanent crowns fell completely out if you care about the health of your teeth avoid this place at all cost especially if you have medicaid because they will keep scheduling you just to get that guaranteed payment bewareeeee of this dentist.
Ever since the old doctor left, things have been way better! The wait time is shorter which is definitely a plus. Definitely a big improvement all around! Wait times used to be terrible.
Frequently asked questions about Whitfield-Lock Diane DDS
How is Whitfield-Lock Diane DDS rated?
Whitfield-Lock Diane DDS has a 1.6 star rating with 32 reviews.
When is Whitfield-Lock Diane DDS open?
Whitfield-Lock Diane DDS is closed now. It will open on Monday at 9:00 a.m.
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