WHITAKERS Auto Body & Paint

Will W. 

on Citysearch

8 years ago

Safeco referred me to this shop. I received a quote and took my car in for repair. I was told that they would take care of the rent a car. I took the day off work and took my car at 8 am for repair. Shane said he can not get me a rent a car and that if I want one I would have to pay for it myself. He said you can only get a rent a car when you go based on his schedule. He said he still needs to order my bumper for my car. If you need to have auto body work I can assure you that this location does not care about customers the... read more

Doreen H. 

on Citysearch

12 years ago

I've had my car less than a year and twice someone has run into me. The first time I wasn't sure where to have the car repaired, but I remembered a friend mentioning Whitakers Auto Body & Paint. The whole staff was very kind and knowledgeable, the car was repaired in a reasonable time, and you couldn't tell there was any damage at all. The individual who hit me paid for the repair. A few weeks ago I was hit again, on the other side and immediately when asked where to take it -- Whitakers was the first thing out of my mouth. ... read more

D L. 

on Citysearch

12 years ago

I tried really hard to deliver my business to this Lakeway establishment. I had to hound them to schedule my vehicle for repairs. After being passed around the office today I gave up. I would rather spend my time getting a prostate exam, then trying to beg someone to take my money. 

Ted F. 

on Citysearch

13 years ago

Much better than expected, and I expected a lot – First, their rates were competitive. I've used another place three times over the last 15 years (2 deers and 1 tree) and they were great--but too far north. So, based on the reviews I thought I would get a quote--and it was a few hundred lower. Second, they were very helpful and explained the options, time frame and even e-mailed me a PDF of the estimate when I couldn't find it later. Third, they were fast. They said just three days and it was done. Fourth, they did more than... read more

LTJones 

on Citysearch

13 years ago

Great People Who Do Great Work – Whittakers is THE BEST! They communicate, let you know what to expect and when! The work looks great and they treat you well! They worked it all out with my insurance company and even got them to cover a seatbelt problem that showed up months after the work initial was done! 

msbbn216 

on Citysearch

14 years ago

The best car repair shop – There are two things certain in life for me: My car will undoubtedly need bumper repairs at least once a year and I will always get it repaired at Whitakers from now on. First off, I am one of those people who never writes reviews, but after going to Whitakers, there is no way I could not write one. The bumper of my Infiniti is like a magnet for other cars. Every year, at least one person decides to run into my car bumper, so I've been to quite a few shops. I've wanted to take my car to Whitakers f... read more

LTLOV 

on Citysearch

15 years ago

We're so lucky they are out in Lakeway – This is the third car we've had repaired at Whitakers. I took my Lexus there for repair before I'd heard from the other insurance company. When I told them who I'd brought it to, the insurance company was so excited. She said she didn't even have to send an appraiser out, that this was one of the best companies they work with. Trustworthy, Honest and ON time. That was excellent news since I've known Cindy and Steve for a very long time and like them outside of business. Highly recomme... read more

lesterfamily 

on Citysearch

15 years ago

Updated--Friendly service, reasonable rates, recommended – I'm revising my review from a couple of months ago, which was written before Whitaker's had completed the work on our car. At the time, I was frustrated by Whitaker's customer service--specifically that they never told us when dates slipped. At the time, I also felt their prices were going to be steep. Looking back, I missed the mark in my assessment. In particular, the price for the body work ended up being less than what I'd expected, and less than what we'd been q... read more

kimahibbert 

on Citysearch

16 years ago

Excellent! – I needed a repair done to the bumper of my Honda. I brought it in, got a quote and a couple of days later we had a hail storm. The shop suddenly became very busy with major work, and my small repair could seem insignificant, but these folks handled it beautifully. They actually went above and beyond by taking care of a couple of scratches in a separate area of the bumper from the damage I brought it in for. They won my business hands down!