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Westwood Apartment Homes
- Apartments
- San Diego, CA
About this business
Location details
7936 Avenida Navidad, San Diego, CA, 92122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Incompetent They. Couldn’t care less about a resident being locked out. Took them 3 hours to unlock my door and only because I chased the maintenance person down. He didn’t receive the request because the personnel was incompetent.
Can’t fix real issues only trivial The resident management is extremely ineffective in handling actual issues within the apartments. For example, there are no penalties for flooding the apartment or noise way outside of quiet hours especially on work nights (1-5am), or having more pets than the maximum. All these are within the resident lease and handbook. Thankfully the maintenance staff is great at their jobs and always friendly. Leasing was also good when we toured and signed. Amenities are also nice overall. Definitely f... read more
Cheap ceilings Like another review said, there is essentially no noise isolation between floors. You can hear every footstep, the sound of office chairs rolling, and hammering throughout nearly every hour of the day. It’s pretty unlikely that multiple people have just had bad upstairs neighbors— the floors and ceilings are thin enough that any sound will leak. The ceilings also feature creaky material that will groan with movement. I ignored the other review, but I shouldn’t have. They were right, it is a nightmare here, and... read more
There are some really big red flag about this place I am the current resident of Riverview apartment and has been here for about 6 months. There are two really big issues here. First, although the building is not that old, the quality of the refrigerator, washer/dryer, dish washer are really really bad. They are super noisy and poorly functionional. Keep submitting maintenance requests and they look quite old indeed. The second issue is you barely can find anyone responsive here to ho an talk. For a complex like this I am ve... read more
Worst service quality ever I lived here in 2019 and it was really nice. After I re-entered in 2022, the service quality and safety has gone down a lot. First, packages can be easily stolen if the delivery guy puts them in the package room without putting into the locker. Second, even packages are in the locker, you have to try your luck to open the locker. The locker jams all the time and the management team don't even bother to check the packages for you as if as a customer you are lying about the locker not opening. Third,... read more
Business response:
At Irvine Company Apartment Communities, our goal is to offer residents convenience, connection, and simplicity– and we are disappointed whenever you feel we’ve fallen short. Our team would like to address these concerns with you directly. At your convenience, please reach out to our Resident Services Office so that we may provide further assistance. Best, The River View team
Management at Amalfi is not concerned about their tenants As all large companies the management is not concerned about noise violations of the current long term tenants. They quickly dismiss the complaints about their their own noise ordinance. All tenants are entitled to the quiet enjoyment of their apartment. The Irvine Company apartments allows certain tenants to violate their own noise ordinance. Uphold the provisions of the noise ordinance laws!!
Great price and awesome location I have lived in Serrano for the last two years. It is in a fabulous location if you are looking to be near the center of the Irvine/ Tustin Ranch border and near the high school ( Beckman High). The property management team is extremely responsive and the community is kept in excellent shape!
Business response:
Thank you for taking the time to reach out and share this feedback! We are so glad to hear that our team has provided attentive customer care throughout your residency with us. We appreciate you choosing Irvine Company Apartment Communities! Kind Regards, The Serrano team
Avoid this complex at all costs. They were “luxury” apartments five years ago, now it’s a complete dump with ridiculously incompetent management. Just over the last year I’ve: 1. Had my car stolen from the parking garage. When I called management about it they weren’t even apologetic and basically said “why are you calling us, file a police report”. When I asked the cop if they get a lot of calls like this at this complex he said “oh ya, all the time”. 2. My A/C began leaking water inside the walls of my closet and needed re... read more
The New Building #7, Stay away!! I have been living in Santa Clara Square Apartment Building #7, the new building, for almost a month now. It has been a BAD BAD experience since day one - When we were touring the apartmentthe leasing agent did not mention anything about construction work, so the building is not ready and not even close to being ready; you will hear constant constructionwork everywhere inside and in the parking lot. - If you care about thegym, pool, jacuzzi. then, this place is not for you for sure. They told... read more
Frequently asked questions about Westwood Apartment Homes
How is Westwood Apartment Homes rated?
Westwood Apartment Homes has a 4.1 star rating with 150 reviews.
When is Westwood Apartment Homes open?
Westwood Apartment Homes is open now. It will close at 6:00 p.m.
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