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Westshore Landing Apartments
- Apartments
- Auburn, AL
About this business
Location details
2260 E University Dr, Ste 10D, Auburn, AL, 36830, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I moved into Auburn Flats in May and at the beginning it was a great place to live however now I’ve had an issue where there is a hole in the ceiling of my balcony that I’ve put in at least 4 maintenance request for and each time they are closed without anyone coming to look at it. I’ve had to tape over the hole which is only a temporary solution due to the fact that pests were starting to come in and out of the hole. I can never get anyone on the phone to address this issue and although the office says it’s open until 6 the... read more
I have had an unresolved work order with Auburn Flats since July 7th, and nothing has been done to fix it. There is a hole in my ceiling that they refuse to repair, clean up, or even seal off to prevent pests and other unwanted issues. Multiple requests have been ignored, and the lack of urgency is both unprofessional and unacceptable. Residents deserve better maintenance and timely service than this. I’ve patched it up at least twice and yet the work order gets ignored.
I would not recommend someone to live here as they cannot simply even have maintenance come to the apartment YOU ARE PAYING FOR to fix things that have been constant issues. Our AC has broke 2 times in the last 10 days and both times it’s taken maintenance about 3+ days to come and fix it. Even after calling and leaving various messages on the regular line, the emergency maintenance line, putting in VARIOUS maintenance requests through the portal, and various emails. The response time is horrible and as someone paying for my... read more
Unfortunately, I cannot recommend Auburn Flats at this time. The property is in need of significant updates and maintenance. It took over three weeks for a minor repair to be completed in my unit. The exterior grounds are poorly maintained, with frequent flooding in front of the apartments. I attempted to relax and grill out, only to find the grill in unacceptable condition. The pool is consistently unsanitary and nasty, which is frustrating considering the cost of rent. Lastly, my experience with the property manager has be... read more
It has been a month, and they have not resolved our work orders! The toilet is unusable and the microwave only half works. Dishwasher is also unusable at this time. Very disappointed! You can never get the office or management on the phone and they will not call you back or respond if you leave a message. Management leaves the office before the office is actually supposed to close at 6pm, so if you work a typical 8-5 job, you will never get ahold of them. I hope to never rent here again. This is ridiculous and absolutely unn... read more
Frequently asked questions about Westshore Landing Apartments
How is Westshore Landing Apartments rated?
Westshore Landing Apartments has a 3.6 star rating with 38 reviews.
When is Westshore Landing Apartments open?
Westshore Landing Apartments is closed now. It will open at 9:00 a.m.
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