Westlake Moving Co Inc

Pia P. 

on Insider Pages

12 years ago

The company stinks The company stinks! BBB.org said - "BBB Accreditation Westlake Moving Company Inc is not BBB Accredited. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses... read more

Pia P. 

on Insider Pages

12 years ago

The company stinks The company stinks! BBB.org said - "BBB Accreditation Westlake Moving Company Inc is not BBB Accredited. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses... read more

Texas Peach 

on Citysearch

14 years ago

Atrocious Customer Service – The actual moving team was lovely but their office manager, Tim is atrocious at best. Completely lacks any customer service skills and if you have a problem (which I did) he borders on completely unresponsive. It has taken me over 60 days to resolve 2 relatively small problems and they still aren't resolved. I have had to consistently follow up and still am waiting on resolution. And to boot, Tim hung up on me today. Hope for the best if they move you, because if you have a problem, it is a battl... read more

docnon 

on Citysearch

14 years ago

The best movers anywhere! – We have used Westlake for 4 moves and referred relatives for a fifth move. Every time they have been exceptional!They are always on time, effecient, friendly, and very professional. The last move involved a very large,heavy item that was moved with ease.They worked longer than anticipated (my fault) and never complained. Brian was especially helpful. It is very hard to turn over your "material" part of life to someone. These guys put your mind at ease that everything is safe and protected. I have ... read more

stonefamily 

on Citysearch

14 years ago

Best Possible Moving Experience – We've used Westlake twice now, most recently in early October 2010. Difficult move from a large 2-story to a small one story, about a million boxes and tons of furniture. I'm sure the quantity of stuff exceeded the estimate. It actually took them 2 trips with their largest truck. Despite all that, the 3 guys that showed up (not only on time, but early!) were professional, amiable, and unbelievably efficient. No problems whatsoever with these guys, would use them again in a heartbeat. Althoug... read more

hmelawyer 

on Citysearch

14 years ago

Courteous and Professional – We recently made a local move and used Westlake Movers and they did a good job. We had an in person quote done, and the representative completing the quote was accurate, professional, and courteous. The movers showed up as scheduled and worked hard in difficult conditions (rained all day). The movers initially refused to move some heavy specialty items in the quote, but after calling in to the office another mover arrived and the items were moved with no extra charge. Every mover was courteous an... read more

bchasty 

on Citysearch

14 years ago

Excellent Professional Movers! – I needed a company that could load my funiture into storage containers, store my furniture, unload containers at the new house & situate my furniture within my new home where needed. This is exactly what Westlake Moving did! The whole transition went smoothly; my wife and I very pleased with their service! The communication was great, movers were courtious, professional & pick-up/delivery was on time! I would use Westlake Moving again; we definetly recommend using them for moving and storage! 

Jules51269 

on Citysearch

14 years ago

Great Moving Expercience!!! – Recently just moved locally and I was very happy with the Westlake Movers! The cost was competitive and fair, the quote was on target and the guys who showed up to move me were professional and courteous. They took great care of my furniture and special items and placed things just where I asked them. I've moved quite a bit and I will definitely use them again, along with recommending them to others! Thanks!! 

sadie0a 

on Citysearch

14 years ago

lack of concern from owner – Westalke Movers created a huge mess and the owner defended the poor service. Don't believe their website that boasts about their free quote and their relocation "expertise". Got a quote in person at my home. We were told how to prep certain furniture (good advice). We were told everything would fit in the trailer we reserved,but it might be tight. This was a cross country move. The "expert" wasn't a little off he was totally off base. We could have have filled another 1/4 of the 28 foot trailer w... read more