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475 Washington Blvd, Marina Del Rey, CA, 90292, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 6:00 p.m. | |
Tue | 8:30 a.m. to 6:00 p.m. | |
Wed | 8:30 a.m. to 6:00 p.m. | |
Thu | 8:30 a.m. to 6:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
In the world of wine importing, life throws you unexpected hurdles. Tariffs, procurement, and many things I cannot profess to know nor understand as I’m not personally in the business. However, when these unexpected things come up, Westgarth does a good job of making it right by their customers and getting the job done.
I am yet to receive my order 6.5 months later after receiving a 3-6 month window. The service feels a bit like a Ponzi scheme, as payment is received very far in advance and they have no access to the inventory. Tariffs are often blamed, but all other importers I work with are functioning with no issue. Pretty disappointed with the experience. Response to Westgarth Comment: I have reached out to your team and have had eight distinct interactions with Dominick that have all ended in delay, delay, delay tactics. This review ha... read more
0 stars would be more accurate. As another reviewer commented, Westgarth Wines is, in my opinion, neither a reliable nor reputable wine retailer. I placed an order in August, 2021 with an estimated 60-90 day arrival. I followed up by email several times requesting the status of my order. I received no response. What I did receive, however, were unsolicited sales calls asking me how I enjoyed the wine I had ordered (and never received). When I confronted this business about the $1600+ in wine I never received, I was told they... read more
Very questionable business practices. Found the wine I wanted, ordered it and then was told it could take 4 months to get it. I told them I don't want to wait 4 months for this wine, I received an email back that said basically too bad so sad we do not offer refunds. SO I am at their mercy on when I get the product but they have already received their money. 4 MONTHS!!!! Definitely the last purchase from this place.
These guys are amazing. They managed to find bottles of 1994 LeFleur. We have placed six orders with them and will continue to do so. Can’t wait for our next shipment.
Westgarth Wines has a 4.6 star rating with 38 reviews.
Westgarth Wines is closed now. It will open at 8:30 a.m.
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