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Westfield Fox Valley

3.5

About this business

Fox Valley is a one stop shopping destination in Aurora, Illinois, featuring 130+ fashion forward speciality stores and variety of dining options plus family friendly entertainment. There are many family services for parents visiting the mall with kids; there is children's play space, separate family parking spots and the family lounge where you can take a break from shopping and relax for a while. Go through the website to stay updated about the ongoing events and in-store deals. 

Location details

195 Fox Valley Center Dr, Aurora, IL, 60504, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5162 reviews
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Carolyn Barbero's profile image
Carolyn Barbero 
6 years ago

You guys need to learn the laws and train your staff better. It is illegal (and plain ignorant) to ask a breastfeeding mother to go to the bathroom to feed or leave. Good luck with the backlash and protests from the public. 

Business response:

We do not agree with the officer’s decision to approach the mother and his actions do not reflect the views of this shopping center. We are taking steps to provide further training on this policy to the entire staff, including the officers involved in this incident. We regret any distress this may have caused those involved and those who witnessed it, and we have apologized to the mother concerned. We have always allowed breastfeeding at our shopping center, and fully support the right of a mother to breastfeed wherever she ... read more

Amy Kate's profile image
Amy Kate 
6 years ago

I’m so disappointed in our experience yesterday. We witnessed a mom get asked to breastfeed her baby in a bathroom. Ask yourself mall security, would you or your family enjoy their meal in a public bathroom stall. No, that’s why It’s illegal to ask such a thing. It’s natural nourishment. I hope you publicly apologize to this woman. 

Toni Babcock's profile image
Toni Babcock 
6 years ago

Business response:

We do not agree with the officer’s decision to approach the mother and his actions do not reflect the views of this shopping center. We are taking steps to provide further training on this policy to the entire staff, including the officers involved in …See More 

Sara Mitchell-Guerra's profile image
Sara Mitchell-Guerra 
6 years ago

Just in case you missed the legal memo: “The Right to Breastfeed Act” protects a mother’s right to breastfeed her baby in public. A mother may breastfeed in any location, public or private, where the mother is otherwise authorized to be. 

Danielle Barey's profile image
Danielle Barey 
6 years ago

Really disappointed in how uneducated the staff here is on breastfeeding laws. What a disgrace your security team is. You should be ashamed. 

Business response:

We do not agree with the officer’s decision to approach the mother and his actions do not reflect the views of this shopping center. We are taking steps to provide further training on this policy to the entire staff, including the officers involved in this incident. We regret any distress this may have caused those involved and those who witnessed it, and we have apologized to the mother concerned. We have always allowed breastfeeding at our shopping center, and fully support the right of a mother to breastfeed wherever she ... read more

Missy Klingen's profile image
Missy Klingen 
6 years ago

The Fox Valley Mall has security guards that broke a law that allow women to breastfeed in public. The same mall that has half naked men and women plastered in stores and on manakins. Their employee’s apparently don’t value a Mother’s right to feed her baby in the open not a small dingy most likely unsanitary area; let alone did they seem to value the law. Unless they weren’t trained on it. 

Jessica Bertinotti's profile image
Jessica Bertinotti 
6 years ago

Disrespectful employees . I bet majority of your customers are MOTHERS, yet the employees think it's okay to disrespect a mother while feeding her child. You should NEVER disrespect anyone, especially for being a good mother! Let me think... screaming hungry baby, or happy fed baby? Pretty sure everyone would chose happy fed baby. But because she breast fed her child it makes it wrong?! I hope you guys lose many customers. But may god bless you and help you realize how amazing breastfeeding is, no matter where it is done! To... read more

Business response:

We do not agree with the officer’s decision to approach the mother and his actions do not reflect the views of this shopping center. We are taking steps to provide further training on this policy to the entire staff, including the officers involved in this incident. We regret any distress this may have caused those involved and those who witnessed it, and we have apologized to the mother concerned. We have always allowed breastfeeding at our shopping center, and fully support the right of a mother to breastfeed wherever she ... read more

Ashley Aminda's profile image
Ashley Aminda 
6 years ago

Your cute little mall cops broke the law today!! It is illegal in the state of Illinois to tell a mother she cannot feed her child! It is illegal to tell her to get out!! Your pretend cops need to be fired IMMEDIATELY. I bet more than 90% of your profits come out of the pockets of families! It’s okay to have a Victoria’s Secret model with her boobs on display for everyone to see? Little underage girls walk around the mall with their breast and ass cheeks hanging out and that’s okay? But feeing a child is not okay? Post a pub... read more

Business response:

We do not agree with the officer’s decision to approach the mother and his actions do not reflect the views of this shopping center. We are taking steps to provide further training on this policy to the entire staff, including the officers involved in this incident. We regret any distress this may have caused those involved and those who witnessed it, and we have apologized to the mother concerned. We have always allowed breastfeeding at our shopping center, and fully support the right of a mother to breastfeed wherever she ... read more

Cathy Cunningham's profile image
Cathy Cunningham 
6 years ago

You should have your security guards eat their lunch in a bathroom if they feel infants should eat in such an unsanitary place. Btw. It's illegal to even suggest. I assume you'll be flooded with mom's soon. 

Business response:

We do not agree with the officer’s decision to approach the mother and his actions do not reflect the views of this shopping center. We are taking steps to provide further training on this policy to the entire staff, including the officers involved in this incident. We regret any distress this may have caused those involved and those who witnessed it, and we have apologized to the mother concerned. We have always allowed breastfeeding at our shopping center, and fully support the right of a mother to breastfeed wherever she ... read more

Frequently asked questions about Westfield Fox Valley

How is Westfield Fox Valley rated?

Westfield Fox Valley has a 3.5 star rating with 162 reviews. 

When is Westfield Fox Valley open?

Westfield Fox Valley is closed now. It will open at 9:00 a.m. 

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