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337 E 4th St, Loveland, CO, 80537, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Buckles are great. However the customer service is terrible. You can’t make a call without the lady grunting and moaning about simple questions because of her “confusion”. Absolutely not acceptable and very unprofessional. This lady needs to take some days off to reset or find another career. I was astonished of the level of rudeness that came from her. Especially from a company like this where I’ve never ever had issues with. I hope she has a better day and not take it out on customers.
I had a rough time w/ these folks. I wear a size 34 belt, ordered a 35 to be safe and received about a 31. Called in the problem and they made me pay return shipping against their own policy. They tried to refuse the return saying it had marks (from trying it on for all of 2 minutes), then did refuse on the basis it was postmarked 2 days past the 30-day window. Even though I had called in issue and set up the return ~10 days earlier. They mailed the 31" belt back so I didnt end up with nothing (+1 star), but didn't end up wi... read more
One of the funniest place I’ve worked and the history of the belt buckle is cool
Amazing craftsmanship. Great product for the cost. I’ll definitely use them again!
Western Heritage Co. has a 3.9 star rating with 9 reviews.
Western Heritage Co. is closed now. It will open at 9:00 a.m.
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