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Western Dental & Orthodontics
- Emergency Medicine
- Stockton, CA
About this business
Location details
1407 W March Ln, Stockton, CA, 95207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
Western dental really pissing me off. Instead of sending my contract over to my new western dental I go to they won’t. They said they will just make an appointment and we will send it over ... but instead they put me on hold every time I ask them to do so then after about 30 min of being on hold they hang up. They even had the nerve to say it better to drive the 5 hours to come finish your treatments. Now imma have to get braces again I even tried the main corporate buildi… See more
My daughter has had braces on her teeth (put on by Western Dental) since she was 9, she is now 13!! We were told today that these braces are phase 1 and now we have to pay again for phase 2. Are you freaking kidding me!!??? Apparently she has a piece of bone or tooth lodged in between her front teeth and it can’t be fixed with braces. We have been waiting over a year for the surgical appointment to remove this piece and it still hasn’t been scheduled. (We can’t schedule it ourselves) In ALL the years we have been taking her ... read more
Place takes half your day and still nothing gets done.
RecommendedFast professional service. Clean office and friendly workers.
horrible service...who has you wait 5 hours to be seen...not only the western dental in Fresno but the one in Stockton too...I would never recommend this place ever ever ever....so disappointed..office managers are so rude as well as the receptionist asian lady in front and the big tall Mexican chubby receptionist lady ..horrible
Charged $1700 on our credit for merchandise and work that was never bought or done.
Recommendedbest bedside manner recommendations to all come go to western dental the best service ever🌟🌟🌟🌟🌟👍
Business response:
Angel, that's great! We are happy to hear your experience was to your expectations. We assure you we only aim for all of our patients to receive the best experience possible. Thank you for being a valued patient with Western Dental!
Takes to long ! Waited 3hours!
Business response:
Melinda, we are sorry to hear that your appointment was not up to your expectations. We apologize for any wait times that occurred. Unforeseen circumstances arise that will cause a delay in treatment, such as emergencies or treatment going longer than planned, nonetheless please note that this will be shared with the appropriate management to ensure that your experience with future appointments are to your satisfaction.
AYER ESTUBE AHÍ LA CITA DE MI HIJO ERA A LAS 2:00 Y LLEGO A LA 1:30 Y SE HACEN LAS 3:00 Y LE PREGUN A LA CHICA DEL MOSTRADOR Y ME DICE CUANDO SON NUEVOS PACIENTES SIEMPRE ES MUY TARDADA LA PRIMERA CITA EN LUGAR DE QUE TRATARÁN DE DAR SU MEJOR SERVICIO PARA QUE TE LLEVES UN MEJOR ASPECTO Y LO PASAN ASTA LAS 3:30 A LOS RAYOS X Y LO REGRESAN A LA SALA DE ESPERA LA VERDAD LOS DENTISTA HACEN EXCELENTE TRABAJO PERO ES MUY TARDADO POR QUE TOMAN MUCHAS CITAS A LA MISMO HORA Y DE AHÍ SALÍ A LAS 5:00 ME LLEVE AHÍ 4 HORAS MEDIA �
Business response:
Lucy, gracias por tomar tiempo de su dia para expresar sus preocupaciones. Nos disculpamos y queremos saber mas de su ultima experiencia con nosotros. Entendemos que su tiempo es valioso y nos disculpamos por cualquier inconveniente que le haya causado. Queremos estar seguros que esto no vuelva a pasar. Le pedimos que porfavor nos contacte al numero telefonico (866) 319-9409 o si prefiere enviarnos un correo electronico a customerservice@westerndental.com
Frequently asked questions about Western Dental & Orthodontics
How is Western Dental & Orthodontics rated?
Western Dental & Orthodontics has a 3.6 star rating with 568 reviews.
When is Western Dental & Orthodontics open?
Western Dental & Orthodontics is open now. It will close at 6:00 p.m.
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