This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Westeck Windows and Doors - Victoria Showroom by appointment only
- Doors & Windows
- Victoria, BC
About this business
Location details
3942 Quadra St, Victoria, BC, V8X 1J6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quality product, errors fixed
Initial customer support was good. But there was a problem with the installation and one of the doors doesn’t lock. It’s been two years with repeated calls and emails and zero follow through on their end. Can’t recommend.
Very poor service. Waiting 3 months for Westeck to replace 2 out of 16 windows that were produced in error with wrong glass type. Very little confidence they will actually replace with what we ordered.
Westeck was good at coming out to evaluate our door and provide pamphlets with excellent options for a replacement. They were however not responsive afterwards until contacted almost a month later and said this wasn't a job for them. Fair enough but their follow-up communication was poor.
Put in a service request September 22 for two replacement mini-blind units for a french door. Was given an NSR# and put into their "system". Blinds are stuck down and closed in a tenanted unit. I requested an update October 23 from service@westeckwindows.com. Crickets. Contacted the initial contact person for an update October 28. "Thank you for following up. Unfortunately, the service has been declined as we no longer manufacture mini blinds glass. You may need to reach out to a local repair company." I could have had this ... read more
Frequently asked questions about Westeck Windows and Doors - Victoria Showroom by appointment only
How is Westeck Windows and Doors - Victoria Showroom by appointment only rated?
Westeck Windows and Doors - Victoria Showroom by appointment only has a 4.1 star rating with 29 reviews.
When is Westeck Windows and Doors - Victoria Showroom by appointment only open?
Westeck Windows and Doors - Victoria Showroom by appointment only is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com