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Westeck Windows and Doors - Victoria Showroom by appointment only
- Doors & Windows
- Victoria, BC
About this business
Location details
3942 Quadra St, Victoria, BC, V8X 1J6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very poor service. Waiting 3 months for Westeck to replace 2 out of 16 windows that were produced in error with wrong glass type. Very little confidence they will actually replace with what we ordered.
Westeck was good at coming out to evaluate our door and provide pamphlets with excellent options for a replacement. They were however not responsive afterwards until contacted almost a month later and said this wasn't a job for them. Fair enough but their follow-up communication was poor.
Put in a service request September 22 for two replacement mini-blind units for a french door. Was given an NSR# and put into their "system". Blinds are stuck down and closed in a tenanted unit. I requested an update October 23 from service@westeckwindows.com. Crickets. Contacted the initial contact person for an update October 28. "Thank you for following up. Unfortunately, the service has been declined as we no longer manufacture mini blinds glass. You may need to reach out to a local repair company." I could have had this ... read more
Kevin is a skilled professional that goes out of his way to make sure everything is perfect. We just had the pleasure of engaging him to take on the complete window and door upgrade on a very large, challenging 1900's home that we needed to keep the old world charm. Combined with a top quality product line and Kevin's knowledge and passion. It completely exceeded our expectations. We give our highest recommendation to Kevin and Westeck. The best of the best!
Can't say enough good things about Westeck. Had two bay windows custom-made to my specs and they've been an excellent improvement to our 100+ year old house in Victoria. No problems for 10 years. Then a small problem arose (broken plastic piece, MY OWN fault). Contacted Karl here in Victoria. Very friendly, courteous, professional fellow. He put me in touch with the super-efficient Leah in Chilliwack and three days later the item arrived by mail. No charge. I hope I'm not insulting the rest of Westeck's employees when I sing... read more
Frequently asked questions about Westeck Windows and Doors - Victoria Showroom by appointment only
How is Westeck Windows and Doors - Victoria Showroom by appointment only rated?
Westeck Windows and Doors - Victoria Showroom by appointment only has a 4.3 star rating with 27 reviews.
When is Westeck Windows and Doors - Victoria Showroom by appointment only open?
Westeck Windows and Doors - Victoria Showroom by appointment only is closed now. It will open tomorrow at 9:00 a.m.
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