Westbrass Company's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Westbrass Company

3.2

About this business

Westbrass currently manufactures its own products made of the highest quality materials. In order to ensure the excellence in the industry, these products are made to pass the highly stringent requirements of NSF, IAPMO, ADA and many other regulations. The Los Angeles-based company now sells a wide range of Plumbing Specialty Products, Bath Waste & Overflows, as well as Decorative Kitchen & Bath Accessories worldwide. Westbrass holds several patented items including the Deep Soak Overflow designed for extra-deep soaking in m... read more

Location details

2429 E Olympic Blvd, Los Angeles, CA, 90021, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.234 reviews
Select a rating
Cillian B.'s profile image
Cillian B. 
3 months ago

We purchased their masterhot are were excited to have hot water on tap!!!!. Well, the base unit that goes under the sink was immediately defective and after numerous emails we got a replacement that worked for about 5 months befor it gave out. We have emailed the company but no response. The faucet adjustable spray is blocked up after a little over a year. Overall we are just disappointed with their poor communication and shoddy craftsmanship. I couldn’t recommend this company any less.  

Michael M.'s profile image
Michael M. 
4 years ago

They sent me a defective product in December 2020, I waited for the replacement for 3 months, calling every month to get an estimate of when the product would be delivered. Every time I called, they told me a different delivery estimate date. Finally, today I was told it would be an additional 3 months. That's SIX MONTHS FROM THE ORDER DATE. I would NEVER order from this company again.  

Jeff S.'s profile image
Jeff S. 
4 years ago

They don't stand behind there products they refuse warranty and pass blame saying the plumber installed it wrong. 

Frequently asked questions about Westbrass Company

How is Westbrass Company rated?

Westbrass Company has a 3.2 star rating with 34 reviews. 

When is Westbrass Company open?

Westbrass Company is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com