West Valley Management Team

Holly Sanchez 

on Google

4 years ago

I would give this company zero stars if it was an option. Dishonest and will nickel and dime the customer. Beware of this company! .... not to mention, extremely unprofessional. There is a reason you have a 1.7 rating on Google. Mr. Hockett, your responses to your tenants on google are unprofessional and really shows your character. I take full responsibility for my actions. Do I think it's ridiculous to be charged a fee by the management company for a car parked in front of my house overnight and the HOA didnt even charge m... read more

Holly Sanchez 

on Google

5 years ago

I would give this company zero stars if it was an option. Dishonest and will nickel and dime the customer. Beware of this company! 

Jodi 51377 

on Google

6 years ago

This company is horrible to work with. When we moved in the home only had AC working in 1/2 of the house and that issue continued to happen the 6 months we lived there during the summer. When we broke our lease early we paid our $750 lease terminating fee but they still decided to keep our remaining security deposit. It took over 3 months of going back and forth with Jeff to get our full deposit back. He said we "obviously needed the money more than he did". Who doesn't need their deposit back when the house they rented was ... read more

Stephanie 

on Google

6 years ago

Worst management company I have ever rented through. Ac broke in the house i was renting and it took them 3 days to even respond to me. It then took 12 days for them to fix it, while it was 97 degrees in the house. Refuse to reimburse you for anything you had to pay for to live while the ac was out. I suggest you pay attention who the house is through when you’re looking to rent. They’re never in their office and never answer the phone if you actually need something.