West Lake Imports's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

West Lake Imports

4.0

About this business

Location details

1269 NC Hwy 16 Business, Westport, NC, 28037, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.0185 reviews
Select a rating
Chris Mürcko's profile image
Chris Mürcko 
2 years ago

I bought a truck from West Lake, love it, and am excited to upgrade it. I realize buying used comes with risks and I had to have some necessary work done as soon as I purchased the vehicle. I took it to the local factory dealership. I contacted West Lake with concerns regarding some of the parts that were replaced and from that point on was treated without a shred of respect, similar to other reviewers. When a customer brings concerns about a product they’ve purchased, valid … See more 

Brendan Mc's profile image
Brendan Mc 
recommend  Recommended
3 years ago

Great spot to buy a truck. 

Randy Thorpe's profile image
Randy Thorpe 
3 years ago

Bought a 1981 jeep , they said it passed 120 point inspection, , got it home, gas tank is rotted ,clutch is shot and hole back of the frame is shot, I live in New York and I can't get inspected , so pretty much for 20k I have a lawn ornament until I can get a new frame , I was told it passed inspection in north Carolina, find it hard to believe when the gas tank was leaking when u fill it and the turn signals don't work, and whole back side of frame is shot, then I was tol… See more 

Amy Cole's profile image
Amy Cole 
3 years ago

Not a happy buyer. I purchased the 2017 Mercedes coupe, when my car was delivered the tint had been removed, and I was not made aware of this change-it was on the day before- now I find out the navigation so card was removed, and so my car that was advertised as having navigation, doesn’t. I reached out and no response, I reached out again and after about 5 days I received a response to the tint. Apparently they were fined for 3 automobiles& my Mercedes was one of them, so t… See more 

Adrienne Coggins's profile image
Adrienne Coggins 
3 years ago

I had such high hopes for West Lake Imports, based on most reviews, but buyer beware! Hands-down the worst car buying experience I’ve ever had! I truly thought I was supporting a well respected + high end dealership, but I was so wrong. Clay seemed to be so easy going and great to work with at the time of purchase, but quickly showed his true colors as he continuously lied over and over again. Not only to me, but to my local service center (who has been wonderful!!) when ma… See more 

Mary Johnson's profile image
Mary Johnson 
recommend  Recommended
3 years ago

Amazing experience. Thank you Kenny for everything. You all were amazing!! 

Gabriel Wanderlust's profile image
Gabriel Wanderlust 
4 years ago

Clay was the best and only thing good about this garbage dump. When he left so did the quality. Buyers be warned. 

Alexis Blanchard's profile image
Alexis Blanchard 
recommend  Recommended
4 years ago

Thank you Jason for making the car buying experience so easy! Definitely very knowledgeable about the business and very good to work with! 

Business response:

It was my pleasure. Kenny Hendrick and I pride ourselves honesty and integrity. Fun and relaxed process. Thank you. Enjoy it!! 

Jazzy B Hunt-Walker's profile image
Jazzy B Hunt-Walker 
recommend  Recommended
4 years ago

I just bought a suv last week love love it. The customer service was great that Jason and the owner gave me. I will definitely send my family and friends to them 

Business response:

Thank you 💕💕 

Frequently asked questions about West Lake Imports

How is West Lake Imports rated?

West Lake Imports has a 4 star rating with 185 reviews. 

When is West Lake Imports open?

West Lake Imports is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com