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West Hills Hospital & Medical Center: Emergency Room
- Emergency Medicine
- Los Angeles, CA
About this business
Location details
7300 Medical Center Dr, Los Angeles, CA, 91307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
Extremely disappointing and unacceptable ER experience. I came to the emergency room feeling extremely sick and was left sitting in a chair for hours because I was told there were no beds available. Being seriously ill and having to sit for hours without being given a bed or appropriate comfort was extremely distressing. I understand that emergency rooms can be busy, but being overwhelmed should not mean that patients are left feeling neglected. I expected to receive proper medical attention and basic patient care, but unfor... read more
Attention to patient needs is apparently not a priority at UCLA West Hills. I have been here approximately 3 hrs, in a small waiting room and only one person came by because some doctor had ordered an ultrasound. After, I was taken back to my little waiting room and dumped off in an unco.fortable chair, which made my back pain worse and worse. No one was asking how I was feeling. I finally took over an unused gurney and have bee relaxing ever since. Still, no one has asked "how are you feeling?" "Can we get you anything?" Ho... read more
They are making me wait too long. The service was very disorganized. I waited for a very long time. Staff members kept coming into the room only to check my first and last name. After eight hours, they finally performed an ultrasound. The doctor seemed to forget about me, and no one could tell me how much longer I needed to wait. This was a very disappointing experience.
genuinely go to any other emergency room if you need help🙏 never experienced something so terrible at a place you’re most vulnerable in needing help and basic kindness
Do not use this hospital's ER if your situation is critical. If it is a life-threatening emergency, call 911 instead. When I brought my son in after a head injury, he had lost vision and was unconscious. Despite the severity of his condition, we were required to wait in line for registration and were treated the same as patients with non-emergency illnesses. As a concerned father, I voiced my concerns about the situation. Instead of addressing the emergency, security instructed me to leave despite my son's serious medical co... read more
Frequently asked questions about West Hills Hospital & Medical Center: Emergency Room
How is West Hills Hospital & Medical Center: Emergency Room rated?
West Hills Hospital & Medical Center: Emergency Room has a 3.1 star rating with 295 reviews.
When is West Hills Hospital & Medical Center: Emergency Room open?
West Hills Hospital & Medical Center: Emergency Room is open now. It will close at 11:59 p.m.
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