West Hills Apartments

Derek H. 

on Apartments

a year ago

Stay away from here West hills is terrible maintenance is horrible they advertise the pool being open your rent reflects it and pool hasn’t been open in three years always excuses leasing agent lies avoid 

Cheyenne D. 

on Apartments

2 years ago

This place sucks, DONT STAY HERE They are passive and will not answer your phone calls, but will text you or do nothing to address your concern/issue. We lived there for two years, but they never opened the pool. Despite this, we were still required to pay the full amount of rent. The charge for doing laundry was increased, but tenants were not notified of this increase by management. The sewage backed up and we had to clean it in our bathrooms. It was required of the tenants to call the health department before the ground f... read more

Ashlee B. 

on Apartments

3 years ago

Great Staff; Great Responses! I have lived here for a little over 7 months. I can't express how great of a response the leasing office/maintenance departments have been to my needs as well as responding to emergent issues. They are considerate by notifying you ASAP via text/e-mail of any issues. The leasing office responds to my questions/requests so promptly! Also, they are kind enough to explain what they are repairing/time duration/ etc. My father is recently a retired maintenance man and always said "there are really goo... read more

Matthew L. 

on Apartments

4 years ago

Negligence Management has always been iffy but never bothered me enough to write a review - I am only writing this in hopes that any pet owner will NOT consider this complex. I live on the ground floor, and with that there are inherent risks (such as in this case - flooding). I accepted that and of course have renters insurance for such unfortunate events. What cannot be excused is the way in which the flooding (which occurred late 1/1/20 but was not even acknowledged by maintenance until 10 AM 1/2 after the fire department ... read more

Jessica F. 

on Apartments

5 years ago

Loved it! I lived in a 2 bedroom apartment in West Hills for 2 years and absolutely loved it! The pool was one of my favorite perks :) The few times I had a concern or issue, management was responsive and provided great help. It was so bittersweet to move out! 

Liz Wilke 

on Facebook

  Recommended

5 years ago

My husband and I have lived here for about 6 years and have no complaints! Nice neighbors, nice apartments. Management and maintenance are great, they take care of issues in a timely matter, and treat us like family. 10/10 would recommend! 

Jackie G. 

on Apartments

5 years ago

Wonderful place to live! Great value for the price! I lived in West Hills apartments from June 2017-May 2019. There are many great things about it compared to the last apartment I lived in. The office staff is always responsive and friendly. Any issues in my apartment were addressed. If they couldn't fix it right away, they always let us know what was going on. They actually care about any issues I brought up! Roni and Illana (the office staff) are very friendly! The community is dog friendly and offers a wonderful bark park... read more

Samantha Dews 

on Facebook

6 years ago

Would not recommend these apartments to anyone! Management is rude and tries to find any way they can to take your money. They will enter your apartment without any notice. The grounds are destroyed by dog poop. The work inside of the apartments is shoddy and cheap. DO NOT MOVE TO THESE APARTMENTS!! 

Martha Rizzo 

on Facebook

  Recommended

6 years ago

I have just signed the lease for my third year here. I really like my apartment and the complex. Any issues are dealt with in a timely manner. It is quiet and the residents are friendly. I really love it in the summer with all of the beautiful landscaping and the pool. I plan to stay awhile!