West Herr Chrysler Dodge Jeep Ram of Lockport

Devin F 

on BBB

2 years ago

I would give no stars if i could I spent 33 thousand dollars on a used truck and i understand it’s a used vehicle but writhing the first month the brakes sized and they tried to make me pay another 1500 dollars to get them fixed I eventually got it done for 800 after fighting with them but I shouldn’t of had to pay anything i literally had the truck for a month there’s no way in hell I caused that to happen and now I’ve had the truck for a little over 6 months my tail pipe rusted at the weld to the muffler and today the pipe... read more

Jessica H. 

on BBB

3 years ago

I bought a van in the end of sept from here I saw a van for sale online got approved the day I went to pick up the van I did all paper work and when I was done they told me they couldn’t get a light off and that it needed a new catalytic converter ok so I wait a week and I pick up the van I’m driving it and notice it’s shifting weird I look at the car fax again and notice they gave me the totally wrong car fax it was for a different van they also lied about it not being a commercial vehicle it was. I found the previous owner... read more