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West Elm

3.3

About this business

At west elm, everything we do is made with one goal in mind: Help our customers express their personal style at home, at work and away 

Location details

5602 Bay St, Oakland, CA, 94608, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
3.3278 reviews
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Pamela Singh's profile image
Pamela Singh 
4 years ago

Terrible service and rude staff. Also, do not sign up for design services because you will do all the work of submitting photos and chatting with a designer but then they will just ghost you. Paul ghosted me first after I had a live session with him, so I signed up for another one. Then, Selima told them they had a glitch in their system so couldn't do a video chat and to submit photos. I spent a good hour collecting photos of my place and submitting via email as requested and I got ghosted again. 

Cynthia Quintanilla's profile image
Cynthia Quintanilla 
recommend  Recommended
6 years ago

Contemporary furnishings, kitchen accessories, lighting and accents. 

Raki Lavon Chaitt's profile image
Raki Lavon Chaitt 
6 years ago
Veronica Mason's profile image
Veronica Mason 
6 years ago

The furniture looks nice at first but then it starts to fall apart, chip, bubble. I have reached out to the company no response. We spent over 3000k and would like this replaced! Hopefully someone will see this and call us. 

Paul Schofield's profile image
Paul Schofield 
7 years ago
Sally R Crispo's profile image
Sally R Crispo 
7 years ago
Julie Clarke's profile image
Julie Clarke 
8 years ago
Paul Boatright's profile image
Paul Boatright 
8 years ago
Cody Gossett's profile image
Cody Gossett 
8 years ago

Love that West Elm supports local designers too! Great way to engage with the community and support local talent. 

Frequently asked questions about West Elm

How is West Elm rated?

West Elm has a 3.3 star rating with 278 reviews. 

When is West Elm open?

West Elm is open now. It will close at 7:00 p.m.  

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