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West Elm
- Doors & Windows
- Scarsdale, NY
About this business
At west elm, everything we do is made with one goal in mind: Help our customers express their personal style at home, at work and away
Location details
678 Post Rd, Scarsdale, NY, 10583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just purchased sofa Saturday with 2 months lead time.Over weekend found one we liked much better from same company.Even offer to pay extra for exchange.Understand it was custom but is it already in production within two days with two months delivery time???? Customer service!!!! Are you for your customers?!?!?! Guess NOT. Rules,rules,rules….0 effort helping their own customers. Should change the name from customer service to OUR SERVICE. Even get confuse with explaining the fabric we choose is water proof but after asking to... read more
Nice location, store looks nice as well… service was completely the opposite. Crate & Barrel, is where I’m going now! Thanks for not assisting me!
Stephanie and Marissa are amazing. Store is beautiful and they are especially helpful and patient.
If you want to feel completely unwelcome and ignored this is the place for you. Experiences like this are the reason why people are choosing to shop online.
Frequently asked questions about West Elm
How is West Elm rated?
West Elm has a 2.9 star rating with 153 reviews.
When is West Elm open?
West Elm is closed now. It will open at 9:00 a.m.
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