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West Eleven Apartments
- Residential Leasing
- Atlanta, GA
About this business
Located just outside of historic downtown Atlanta, our community boasts beautiful one, two and three bedroom apartments for rent. West Eleven offers easy access to downtown Atlanta, the Atlanta Hartsfield Airport, Camp Creek Marketplace and Sweetwater State Park. Coupled with our convenient access to I-285, I-20 and GA-70, you’ll have everything you need right at your fingertips! Looking for a place to rent close to college, without having to live on campus? Look no further! West Eleven offers apartments near Georgia S... read more
Location details
1104 Westchase St, Atlanta, GA, 30336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Management is Horrible!! Completely unacceptable experience. Residents are charged for valet trash services even when the vendor routinely fails—missing scheduled pickups, leaving no notice, and showing a clear disregard for service standards. Management refuses to properly investigate complaints and instead chooses to assess arbitrary fees without proof or accountability. On top of that, tenants pay to live in a "secured community", yet the security gate is broken more often than it functions — with no courtesy credits or a... read more
Business response:
Thank you for your review! We're really sorry to hear about your experience. We understand how frustrating it is when services like valet trash and gate security don’t meet expectations, and we take your concerns seriously. We truly value feedback from our residents as it helps us improve. If you're open to it, we’d love the chance to speak with you directly and work toward a resolution. -Atlantic River West Manager
Prices Too High for Bare Minimum This complex continues to raise rent even though the property continuously switches management which now is under someone who is rude and does not work with the apartment community, the gate is always broken, trash and furniture in the parking lots, pool is only open for a season and nothing major is changing for a price increase. Even with the insight and trying to work with the office the continuously state that its just the way it is. I did like my apartment but it seems like they do not l... read more
Business response:
Thank you for sharing your feedback. We're sorry to hear about your concerns and want to assure you that we take them seriously. We’d like to clarify that our property has been under the same ownership and management team for the past three years. While we understand that it can sometimes feel like things are constantly changing, our goal throughout this time has been to provide consistent service and a positive living experience for our residents. We apologize for any inconvenience you’ve experienced regarding maintenance i... read more
Break ins and car thefts Cars are being vandalized and stolen every other day and management does nothing but send out a "stay safe" email. The neighborhood is exposed and there's no security. Stay away!
Extremely Professional, Kind, & Patient I can not speak about these apartments while being under management by the previous owner. However, Atlantic River West staff and presentation is by far the best I’ve seen. Mrs. Bobbi is phenomenal, she stay in touch with me during my process. It’s always nice to meet someone who has your best interest and is willing to help during your transition. Mrs. Nancy is a pleasant lady as well as I actually saw how she handled a situation with an upset tenant and she did well. I was impressed.... read more
Business response:
Thank you so much for taking the time to leave us your feedback! We appreciate the acknowledgement about our management team. We are definitely working hard to make our residents' living experience a positive one.
WORST APTS IN SW MGT changed 3 times in my year lease, not only that my payments were missing so basically someone stole my rent at office or misplaced it however my bal wasnt cleared until i showed them the western union money orders receipts their logo printed receipts given to me by leasing agent wasnt good enough .. neighbors bbq in front of the breezeways, drive super fast thru complex as well .. there a gnat ant infestation .. & the landscaping is very poor i was in a rush moving here but if i could renew my lease for ... read more
Wonderful Property From the time I moved I had zero issues, property is cleaned continuously, valet trash is very helpful. Office staff and maintenance is superb!!!! Love West Eleven Apt !!!
Buckhead prices for Bankhead living! The upkeep of the property is horrible: mailboxes broken, trash bin houses local cats and property is very old. The foundation is cracked in master bedroom and living area. Unprofessional staff and uncertified maintenance guy that got caught smoking weed. Can’t wait til my lease is up!
Horrible If you like to live in a horrible roach infested place then this is the place for you. They ga e me the wrong apartment when I first moved in. They lied about 24/7 maintenance. It takes weeks for them to come fix something as simple as a refrigerator strip so the door can close and you food doesn't spoil. Then they never answer the phone. The office people are rude as all get out. The pool is cleaning once a week yet it's freaking dirty with green and clack stuff growing in it. You can't get through to on call emerg... read more
Rude people Very rude. Friendly at first until they get what they want. Property looks just ok. Pool is nice. Otherwise run. Not worth the head ache
Frequently asked questions about West Eleven Apartments
How is West Eleven Apartments rated?
West Eleven Apartments has a 3.2 star rating with 85 reviews.
When is West Eleven Apartments open?
West Eleven Apartments is closed now. It will open at 10:00 a.m.
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