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Welcome to Wentzville eye center, where you can expect excellent personal eye care and designer fashion eyewear. we provide patients with all aspects of eye care services, ranging from routine eye exams and contact fittings to free laser vision consultations and diagnosis of eye diseases. our attentions to detail in caring for your visual needs is clear from the moment you contact our office. our staff cares about building lifelong relationshipd with patients and provides excellent customer service.
1950 Wentzville Pkwy, Wentzville MO), Wentzville, MO, 63385, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Setup an appt to get contacts, and after 3 or 4 trips to this location, they still couldn't get something that would work for computer screens. Staff was friendly, but when prompted with actual troubleshooting questions and logic, their only response was for me to come in for a 3rd and 4th eye exam. When I asked the staff *why* we are doing the same thing ( as 1 example of many : more of the same exams ), yet expecting different results, they're only response was "we need to do another exam" [ like a robot response, that doe... read more
The eye exam was just fine. Now onto the glasses.....I ordered a new regular pair and a pair of prescription sunglasses. When my glasses finally came in after two weeks, my sunglasses lens fell out as they were handing it to me. Said they’d send it back in. My regular glasses lens popped out the third day I had then when I cleaned them for the first time. So those were loose as well when I received them. Turned those back in today. So almost 3 weeks later I don’t have either pair. I’ve never had an experience like this in th... read more
We tried Wentzville Eye Center for the first time yesterday after being dissatisfied with LensCrafters for years and we loved it! The staff was awesome, great customer service, and very good with the kids. We will definitely be back!
Unless you have a month or more you want to wait for glasses, like overspending on them, and also enjoy getting the run around. Avoid this place! Just get a script and buy online, it’s cheaper and faster!
This place used to give you that friendly family feel. Not anymore! Go somewhere where the customer matters.
My experience in store with my eye exam was fine, however I’m still waiting on my glasses almost two weeks later and when I call to follow up all I get is attitude. I don’t think it should take this long!
billing total nightmare, cant be trusted,check other reviews, reported to state and bbb.
Terrible experience. Total frauds!
We got my son glasses a couple months ago and their broke already. The arm of them snapped off. They were very cheaply made. What they are charging for another pair with warranty is ridiculous and they won’t work with you at all. With the warranty I paid for, the glasses actually cost me more to be replace then what they cost on sale. The price of the glass were 99 when I bought them. Now there telling me there 107 with warranty. It’s a total rip off don’t by the warranty!! Lady at the counter is not friendly at all.
Wentzville Eye Center has a 4.6 star rating with 416 reviews.
Wentzville Eye Center is closed now. It will open on Monday at 9:00 a.m.
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