Weed Man

Ron B. 

on Birdeye

2 years ago

This place is the worst. They want to keep upselling you on all these other services. DONT get me started on the amount of times they call you everyday. There is just as many weeds in the lawn as their was when they first started. They missed spots in the yard and when you get the free "retreatments" they either dont get out of the truck other than to put a sign in the yard or they dont even show up. I have cameras and I work from home so when talking to the retention department I could prove it but all they want to do is n... read more

Lloyd J. 

on Birdeye

3 years ago

The woman from quality control Deanna Freeman is great! Her attitude towards her work is on an entirely different level! I am incredibly happy with the quality of customer service she has provided to me. I look forward to continuing my service with Weed Man. 

Charlotte M. 

on Birdeye

3 years ago

I spoke with Deana Freeman last week about services with Weedman. She was caring and understanding. She worked hard to find a solution that would work best for my budget. I highly recommend that if you are looking for a company that cares and gets the job done, talk with her. 

Darsono T. 

on Birdeye

3 years ago

The worst customer service ever! You will get automated messages instead of person. They claim to arrive at your home and did the service but they didn't any of that. Really bad experience with weedman!!!! 

Richard M G. 

on Birdeye

4 years ago

Do not use Weedman. One day I heard some machines outside. I looked outside and Weedman was doing core aeration which I did not request. We told the people performing the work that we did not request this service. They said it was on their list. I told I do not pay for services not requested. I immediately contacted customer service and informed them not to charge me. They contacted me and said as I had done it in previous years they automatically added it to my service. I told them they had never done that. In previous year... read more

Prabir M. 

on Birdeye

4 years ago

I was a customer of Weedman Roswell (with 2 of my properties) for several years. The poor customer service and lack of simple follow through time and again finally made me switch to TruGreen. Upon cancellation, I discovered that Weedman didn't cancel my account and continued billing. After some back and forth, they finally agreed (in writing) to give me a credit that I could use for any service and I paid the balance. Big mistake. The CSR who sent me the e-mail confirmation from his official Weedman e-mail account after disc... read more

Jackson Tanner H. 

on Birdeye

4 years ago

Hopefully, this helps someone! Weed Man provided a weed service for my lawn for six months - I agreed to this and paid upfront for it. The service failed to make any improvement to my lawn. Despite my dissatisfaction with the service, Weed Man continued providing a monthly service and have attempted to bill me. We have no contractual agreement for service after six months. The company has refused to drop this charge and continues to invoice me with interest. I received a letter in the mail today that they have sent my bill T... read more