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WedoCreepy.com
- Home Services
- Escondido, CA
About this business
This business offers pest control services.
Location details
305 Enterprise St #2, Escondido, CA, 92029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
This company is SHADY stay away. They came to my neighborhood offering a $20 special. Misleading as can be. They admit its a 3 month deal 50per month 150 every 3 months for one day spray of pesticides. First month is 20. Next two 50. They arrive when Im sleep and they allow a guest to sign this contract who never even attempted to put my initials HOWEVER they tell me Im locked into a 1 year contract, which I never signed for. They dont care I spoke to customer service who was fake polite and snobby. I only did 2 Bbb reviews ... read more
******** company they charged us $195 for doing nothing. They said if not satisfied can cancel but when we called to cancel they said they don't remember saying that
Business response:
Good morning RL Premier Realty,We do stand by our word that if we are unable to control your pest issues and you have given us the opportunity to try to rectify that we would never ask you to pay a cancellation fee. I'd be more than happy to review your account and assist, but I have no information regarding the account we service for you. Would you mind sharing that so I can better assist. You may message back through here, send me an email at ******************* or call or text ************. I look forward to hearing back ... read more
We do creepy is a very misleading company when it comes to pest control. They wanted to charge me $300 just to cancel my service when they already charged me 2 months in a row and it was supposed to be quarterly.
Business response:
Good morning ******,You were set up on a quarterly service plan with a charge of $129 per quarter. We break this charge down to a monthly charge of $43. I spoke with our sales rep **** and he tried calling to clear this all up but wasn't able to make contact with you. At this point, we never want to keep a customer on board that doesn't want to continue with our service so I will go ahead and close out your account with no additional fees. Please let me know if you have any questions. Thank you.
This company uses sales reps to lie to you then sends out tech to lock you in to a 1 year contract and did half of what I payed for and now expects me to keep paying for thair services bad biz
Business response:
Hello ****,I apologize that it took so long for a response. For some reason I just received notification today. I have reviewed your review as well as your account notes. Upon review it does appear that we failed to provide you with the service you expected to have. I have reversed the fees added to your account and have closed it out. We pride ourselves on our services we provide and I sincerely apologize for the experience you received. If you have any questions, please feel free to reach out at ************. Thank you.
Charged my account monthly without my consent after allowing them to only perform a one-time service of some kind of promotion they had going on in my neighborhood. Careful with this company they're very sneaky and the service they provided did not make any difference to the property.
If no stars were an option, I would have chosen it. our initial service was handled well, however we were never fully spider free. Not even close. When I scheduled a retreatment ************** never showed up, although she said she couldn't get our gate. We we're home all day and never saw the truck, had anyone ring our doorbell, or call us. We texted for a technician to treat the following day and no one showed up. I spoke with two people at the company, who explained that if I canceled the contract before the year was over... read more
***** did an excellent job. I appreciate all the work that was done on a hot day! He takes pride in his work and he is very conscientious on how it is done. He represents the company in a professional matter as well as being very knowledgeable in all aspects of the job. Thank you sending someone wanting to do his best!!!
Business response:
Thank you so much for taking the time to share your experience. ***** is one of our newer team members but has proven time and time again exceeding our customer service goals. I will share this with him. Welcome to the Creepy Family!
I want to start by saying, huge thanks to ******* the sales representative who took the time to show up at our doorstep. It was kind of coincidental that we had already been window shopping for a pest control service due to a large increase of insects and rodents at and around our home, and out of the blue Cam knocks on our door. Shout out *** for taking the time and your help getting us set up. Not going to lie, at first we were super skeptical on blindly signing up for service with a company with knew nothing about. Howeve... read more
Business response:
Thank you for hearing out our sales rep and giving us a shot! Looks like ***** did an excellent job of showing you our high level of customer service. I will share this review with both of them. Welcome to our Creepy family!
We have *********************** service our home and hes always been so professional and helpful. Very knowledgeable, polite and always explains every process hes doing. We havent seen any bugs in our house! Thanks again *******!
Business response:
Thank you very much for the 5 star review! We really appreciate you sharing your experience with our service. We will work hard at keeping your home Creepy Free! I will also thank ******* for providing excellent service. Take care!
Frequently asked questions about WedoCreepy.com
How is WedoCreepy.com rated?
WedoCreepy.com has a 4.9 star rating with 3,039 reviews.
When is WedoCreepy.com open?
WedoCreepy.com is closed now. It will open at 9:00 a.m.
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