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Founded in 1954, the Webstone Company is one of the leaders and pioneers in the plumbing industry. In addition to utilizing many ISO 9002 certified facilities, the company has developed and maintained some of the most detailed and innovative quality control programs in the industry. The company designs, manufactures and imports a full line of valves, faucets and accessories, specialty products such as heating related products and pipe repair items and an exclusive line of Webstone products which includes the Isolater EXP, Is... read more
1 Appian Way, Worcester, MA, 01610, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I enjoy working with the innovative pro-press valves. Nibco/Webstone quality has been great for me. Would like to see some more Uponor/F1960 pex options.
Awful company to deal with. Same experience as other person. Had one of these that leaked within a couple of years. Was told to buy a new one and send this one in to be evaluated so I could get refunded for the fake lifetime warranty. They said it did leak but they couldn't determine it due to a manufacturing defect. The replacement one that I paid for and was never re-imbursed for started leaking as well. Completely different plumber installed this one and he told me these were junk but I had him use it anyways. Learned my ... read more
Absolutely terrible customer service experience. I had a ball valve on an isolation valve set fail within 4 years and they refuse to honor their warranty without removing it to send it back for inspection. They recommend I buy a new one before I remove the faulty unit. I will use their competitors valves instead.
Webstone Co Inc has a 2.3 star rating with 3 reviews.
Webstone Co Inc is open now. It will close at 5:00 p.m.
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