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WebEyeCare, Inc.

4.4

About this business

Webeyecare sells contact lenses, glasses, sunglasses and online vision test. We offer savings of up to 70% and free shipping on all items. 

Location details

10 Canal Street #205, Bristol, PA, 19007, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.41,509 reviews
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Faith K's profile image
Faith K 
a year ago

May I suggest not using usps? Not y’all’s fault, but my contacts say delivered to a locked box that was empty. I never got them. The part where it feels like poor customer service is I had to make an appointment to tell you all. There was no live answer help. Contacts aren’t a big deal to list, but I’m an attempted murder survivor in hiding till trial. It was everything I could do to afford them and am waiting almost another 24 hours just to report them missing. 

Business response:

Thank you for your feedback. Per our recorded conversation of your VIP call, a new order was shipped out to you. Once tracking information is available, it will be emailed to you. 

Michelle G.'s profile image
Michelle G. 
a year ago

Pretty smoothe transaction. Used them for the first time. Only downfall is the huge “service fee”, after adding items to the cart. Didn’t like that surprise. The main reason I ordered through them is that they were a little cheaper than wallie world & the other “W” drug store & they offered expedited shipping, where no one else did. Contacts were delivered on time. Everything correct & I’m good to go! 

Business response:

Thank you so much for your feedback! 

EDWARD L's profile image
EDWARD L 
a year ago

Very Easy to buy! The Review by Pia A. on 29 Sep 2023review stating Very Easy to buy! The Very Easy to buy! The package arrived very fast, and the price was very good! Recommend! 

Business response:

We're so glad you enjoyed your ordering experience! 

Laura C's profile image
Laura C 
a year ago

Had a great experience as usual with WebEyeCare. My order arrived quickly and the lenses are perfect. 

Business response:

Thank you so much for your feedback! 

Nathan L's profile image
Nathan L 
a year ago

Deceptive pricing. Like a few other competitors, they surprise you with a processing fee at the final stage of checkout that jacks the total up by about 50%. (In my case, an extra $47 on a $120 subtotal.) They cheekily call this transparency in pricing. Really? No, transparent pricing would be disclosing these fees up front, not as a surprise right before the credit card number gets taken. 

Business response:

Hello. We understand the frustration - fees are everywhere online. On various search platforms, it's typical for sellers to have the product price listed separately from any handling or processing fees. We do try to be as up-front about ours as possible by listing the charges separately in the Cart. Whether we have a higher per-box price and no handling or a lower box price and processing, our total price is the best. Please let us know if you have any additional questions or concerns. Thank you! 

Jose V's profile image
Jose V 
a year ago

Easy to order, fast delivery, I will order again and I'll sure recomend. My order # 91173756 

Business response:

We're so glad you enjoyed your ordering experience and look forward to SEEing you in the future :) 

Leslie T's profile image
Leslie T 
a year ago

Extremely impressed. Not only do you have the best pricing, but you also have exemplary customer service. I appreciated the follow-up emails confirming order and letting me know when the contacts would ship. I saved more than $100 and had them on hand 3 weeks sooner than had I ordered from my eye doctor! Order #91170972 

Business response:

We're so glad you enjoyed your ordering experience and look forward to SEEing you in the future :) 

Vanessa B's profile image
Vanessa B 
2 years ago

Fast delivery, easy to order now. Not very expensive to buy. Way easy to Oder your self. 

Business response:

We're so glad you enjoyed your ordering experience and look forward to SEEing you in the future :) 

Marilyn S's profile image
Marilyn S 
2 years ago

Easy process for ordering, and the order arrived on time. 

Business response:

We're so glad you enjoyed your ordering experience and look forward to SEEing you in the future :) 

Frequently asked questions about WebEyeCare, Inc.

How is WebEyeCare, Inc. rated?

WebEyeCare, Inc. has a 4.4 star rating with 1,509 reviews. 

When is WebEyeCare, Inc. open?

WebEyeCare, Inc. is closed now. It will open at 9:00 a.m. 

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