Watertown Savings Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Watertown Savings Bank

4.3

About this business

Location details

175 Watertown St, Watertown, MA, 02472, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 12:30 p.m.
SunClosed
4.366 reviews
Select a rating
Fran Hession's profile image
Fran Hession 
recommend  Recommended
6 years ago

Great service. Warm, welcoming staff. My favorite bank! 

Maria Wilkins's profile image
Maria Wilkins 
recommend  Recommended
6 years ago

I love the service,the,best. 

Barbara Rando's profile image
Barbara Rando 
recommend  Recommended
6 years ago

Service, the time they take with their customers. Also, calling you by name and their professionalism. Watertown Saving Bank is our bank and we are well pleased! 

Henry Quinn's profile image
Henry Quinn 
recommend  Recommended
6 years ago

concerns for security online 

Business response:

Good Afternoon Mr. Quinn, WSB values online security for customers. If you have concerns, could you please contact me at 617-928-2336 to discuss further? Thank you. Kelly Cronin, AVP, Community Relations Manager kcronin@watertownsavings.com 

Liana Barry's profile image
Liana Barry 
7 years ago

I have been banking w/ WSB for over 15 years. They're great! 

Angie Morrow's profile image
Angie Morrow 
7 years ago

 

Craigan Lugano's profile image
Craigan Lugano 
7 years ago

Do not use this bank, they do not care about their customers and are difficult to deal with in regards to getting your refund! If you need to replace your card they take forever to get the card to you why not give customers a permanent atm card with their debit card. They are extremely slow with crediting you account and getting deposits to you. You need to model off of the way Wellesfargo treat their customers, I will be closing my account. 

Business response:

Good morning, We apologize for the frustration you have recently experienced and would appreciate the opportunity to learn more and ideally make the situation right. Could we please contact you by telephone, or would you prefer calling us to speak wit…See More 

Rosemarie Bove's profile image
Rosemarie Bove 
7 years ago

they are the best ,doing business with them for a lot of years 

Crystal Paolini's profile image
Crystal Paolini 
7 years ago

Frequently asked questions about Watertown Savings Bank

How is Watertown Savings Bank rated?

Watertown Savings Bank has a 4.3 star rating with 66 reviews. 

When is Watertown Savings Bank open?

Watertown Savings Bank is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com