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Waterstone Mortgage Corporation
- Finance
- Pewaukee, WI
About this business
Waterstone Mortgage Corporation offers mortgage lending and home, retail, and construction loan services.
Location details
N25w23255 Paul Rd, Pewaukee, WI, 53072, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I used Mike *****from Waterstone and he is amazing. He walked me through every step along with my realtor, Chelsea ****from Keller Williams. They were both extremely accommodating. I felt supported and treated like a human. I felt they had my best interest at every turn in my home buying experience. I have nothing but praise for their long hours of working with me and feel they went above and beyond helping me get the best loan and rate. Very thankful for them.
Business response:
Thank you, Judy, for taking the time to share your experience with us and Mike! We sincerely appreciate the positive feedback. We're so pleased that you were given top notch service throughout the course of your transaction!
I wish I would have read these other reviews before I decided to use Waterstone Mortgage. I experienced poor customer service as well. My mortgage advisor would not return emails or phone calls the few times I made contact after my approval. My real estate agent could not get a return call as well. It took me contacting her supervisor to get a response. I had an approval letter for a specific type loan, but instead of putting me with another advisor who could be more helpful I was told to find another lender. They apparently... read more
Business response:
Thank you for sharing your feedback. We take our client reviews very seriously, as we work to provide the best home loan experience possible. To help us better understand your experience, please contact our Sr. Customer Relations Manager, Mary, directly at 262-701-5925. Thank you.
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 2.5 star rating with 20 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is open now. It will close at 6:00 p.m.
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