This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Waterstone at Big Creek Apartment Homes
- Apartments
- Johns Creek, GA
About this business
Location details
50 Estuary Trail, Johns Creek, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedThe Landings was a sanctuary for me. The staff, like family. Forever grateful for my time spent in my apartment and on the grounds. Neighbors make you feel you’re apart of a community. The amenities are clean and a great way to meet people. The apartments have charm, character & so much space! I definitely recommend!!
Sugar Mill in GA - my boyfriend & I have lived in the same tiny 638 sq ft. apartment since 2016. Steadfast became the management company maybe 2 or 3 years ago, & it’s not the place it used to be. The gate is always broken & stays open sometimes for months at a time because “there’s only one gate repair co. In the area” (B.S. there r several other apartments off the same road who never have broken gates). One time the trash compactor broke & stayed that way for over 2 weeks. The dumpster over flowing w/ trashbags practically... read more
Business response:
Hello Jenny, Thank you so much for taking the time to let us know about your experience. We would love the chance to discuss your concerns with you further and see what we can do to improve your experience. Would you be able to send us a message with your direct contact or please call us at our Resident Hotline at (888) 851-7545. Again, we thank you for your feedback and we hope to speak with you soon.
DO NOT LIVE HERE! The office staff is terrible! They don't communicate with residents, they won't fix my gate code, when I learned about the parking permit from a neighbor and ask the office they told me I must have not been listening when they told me about it. There is NO parking, it is not safe for your kids to play here, people drive like crazy. They are lazy and don't answer phone calls. I have stood outside and called, saw the girls working look at the phone and IGNORE my phone call. They will send out an email giving ... read more
If I could take stars away I would but I need to let perspective renter's know the horror of this place. Over a month ago the downstairs resident tried to enter my apt. The resident is still living below..... I definitely feel safe here. FYI if you want to live in a slum where nothing is enforced, people just run amuck, children are never supervised- starting dumpster fires and being menaces, and still pay the price of a "luxury" apt then this is the place for you. Normal decent people who don't want to deal with the side ef... read more
We lived in a steadfast property for one year and that sure was enough for us! To make things worse they have now sent a balance they claim we owe to a collection agency when we were never even sent the bill in the first place. We never paid a single rent payment late and are always good tenants in any apartment we have lived in and are appalled at this treatment. If you want clarification on your balance or any actual information you will not get it. The only positive that came from our interaction with steadfast is it push... read more
Apartment has roaches...
Property managers truly believe that they don't have to repair leaking gas pipes, and literally blamed the utility company for shutting us down because of it. Construction not up to code! There is no subfloor between up and downstairs units, upstairs neighbor stood so hard, I have a lawyer lined up for when this overweight person finally comes crashing through my ceiling!
I enjoyed my time at the shores for the 2 years I lived there, very nice apartments but the management and overall quality of customer service is on par with a a hotel in a 3rd world country. 9 times outta ten you call the office for something no body answers the phones and you leave a voicemail 10 to 15 times before someone finally gets back to you a week or more later. This especially became true the longer I lived there. I realize why the rent goes up every year it's so people will move out and they can get brand new peop... read more
RecommendedI would recommend 1250 west to anyone looking for a beautiful community with amazing amenities and friendly staff. Even during a pandemic, Heather was great throughout the entire process of obtaining my apartment. She answered all my questions and maintained communication with me. The apartment is spectacular with amazing details and space. I love my new home.
Frequently asked questions about Waterstone at Big Creek Apartment Homes
How is Waterstone at Big Creek Apartment Homes rated?
Waterstone at Big Creek Apartment Homes has a 3.7 star rating with 299 reviews.
When is Waterstone at Big Creek Apartment Homes open?
Waterstone at Big Creek Apartment Homes is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com