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Waterstone at Big Creek Apartment Homes

3.7

About this business

Location details

50 Estuary Trail, Johns Creek, GA, 30005, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.7299 reviews
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Janice Hunter's profile image
Janice Hunter 
recommend  Recommended
5 years ago

I love living here. What a great community!!! The apartments are very nice and well kept. I'm proud to call this my new home. 

Business response:

Janice, Thank you so much for your kind words! We hope that you and your little pup Reggie continue to enjoy your stay here! Let us know if you need anything! 

Cindel Fish's profile image
Cindel Fish 
recommend  Recommended
5 years ago

I moved in at the end of January 2020 and it's by far the nicest apartment I've ever lived in! (I've lived in some DUMPS) But I chose to pay more for a safe & quiet location. The maintenance team is incredible!! Anytime I have put in a maintenance request it is taken care of as soon as they can. AND they've kept me updated on any lengthy fixes. There's always cons to every pros & cons list and that would be on the residence that don't pick up after their dog's #2. . . The Shores have supplied FREE poo bags at EVERY poo trash... read more

Business response:

Hello Cindel, Thank you for recommending our community and we are happy to hear that you love your home with us here at The Shores as well as the service from the team. Please do not hesitate to let us know if there is anything you may need! Sincerely, The Shores Team 

Ken Neumeyer's profile image
Ken Neumeyer 
recommend  Recommended
5 years ago

What a great place to call home! Great staff, amenities and close to so many places, yet comfortably quiet! I just signed my 2nd lease for here and am well pleased. 

Business response:

Ken, We are so glad that you have chosen to call Sycamore Terrace home! It is always a pleasure working with you! Thank you so much for taking the time to leave feedback! 

Meghann Q Quinn's profile image
Meghann Q Quinn 
recommend  Recommended
5 years ago

I absolutely love this place. They are super helpful, very friendly and more certainly accommodating. If you have any issues they are right there to help you figure anything out! If you’re looking for apartments to stay in I highly suggest Sycamore Terrace. 11/10! 

Business response:

Thank you for your kind words, Quinn! We appreciate you too! Best wishes to you and your sweet pup, Oakley! 

Alexis's profile image
Alexis 
5 years ago

Property manager and management in general has been terrible at the Oak Crossing location in Fort Wayne, Indiana. I have over 40 emails sent to my property manager that I have no replies to. I am not the only person in my building with this same issue. We had a building fire and even people’s insurance companies can’t get in touch with our property manager. I have left voicemails with my property manager that haven’t been answered. I’ve called several times, and have ev...Continue Reading 

Nicole Wall's profile image
Nicole Wall 
5 years ago

Definitely do not recommend this complex. After living there for a year chose to leave to another complex in the area. Previous reviews of maintenance problems are probably accurate. I had the same issues. I had a stove in which it tripped the breaker. Reported it and a burner was fixed. Had the same issue happen again and another burner got fixed. After that the light that indicates you have a hot stove top would never go out. I was so scared to even use the stove that I just left the breaker off. The complex was aware of t... read more

Business response:

Hi Nicole, Thank you for taking the time to review our community. We appreciate your time and are sorry to hear that your experience was less than excellent. We do use all feedback as training resources to improve our customer service experience. We wish you all the best, have a great rest of your day! 

Derek Peisert's profile image
Derek Peisert 
recommend  Recommended
5 years ago

Very poor leadership in Loveland Colorado not following signed lease agreement and local city ordinances! Please contact me ASAP I need to get this felt with soon! 

Dave Osborne's profile image
Dave Osborne 
5 years ago

Four months into living here and the experience hasn’t been what you would expect from “Luxury Apartments” Maintenance has yet to come clean/replace HVAC filters after a request was put in within a few days of the move in date. AC went out today! UPDATE!!! Now the roof is leaking! Water is running down the wall and no one will answer or call back! Just keeps getting better 

Rachel Aiello's profile image
Rachel Aiello 
recommend  Recommended
5 years ago

The Landings was a sanctuary for me. The staff, like family. Forever grateful for my time spent in my apartment and on the grounds. Neighbors make you feel you’re apart of a community. The amenities are clean and a great way to meet people. The apartments have charm, character & so much space! I definitely recommend!! 

Frequently asked questions about Waterstone at Big Creek Apartment Homes

How is Waterstone at Big Creek Apartment Homes rated?

Waterstone at Big Creek Apartment Homes has a 3.7 star rating with 299 reviews. 

When is Waterstone at Big Creek Apartment Homes open?

Waterstone at Big Creek Apartment Homes is closed now. It will open at 9:00 a.m. 

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