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Watermark Ford of Madisonville - Madisonville, KY
- Car Dealers
- Madisonville, KY
About this business
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs!
Location details
1801 Lantaff Blvd, Madisonville, KY, 42431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Last week my wife got hit by a truck. Had my rav4 taken to Watermark Ford pick it up last nite got home started looking at the car.. were they done body work on the hood they didn’t sand it down rite Left holes and places that looked liked it had a bad drywall sheetrock. Ridges Went back the manger told me it was my problem so i went up front seen the owner. Showed him too. Says the same thing after he found out the insurance company had already payed. Theres other things wrong too that wasn’t finished being fixed. I’m speec... read more
RecommendedSuper friendly staff!We loved our salesman and everyone was so nice.Will definitely be doing business with them again🙂
Business response:
Macho'S Farm, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Watermark Nissan Of Madisonville. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Friendly and courteous! This was my 2nd time in the service department! They made every effort to ensure my vehicle was ready for a 2500 mile round trip..
Worked up a deal with a salesman and agreed on a time to meet after work to do paperwork. 10 minutes before I got there I was informed some one just put a deposit on it 2 1/2 hours after a deal was made with me. Talked to the manager who was an absolute rude jerk with no customer service skills whatsoever. Was pretty much told to bad get over. Informed them I would never step foot on their lot ever again. Salesman was nice and not blaming him at all. Don’t buy anything from these dishonest crooks. They are the reason people ... read more
Business response:
Mr. Harralson, we're truly sorry for the whole situation and in particular how it was addressed. There is nothing we can say that will rectify the situation, but whenever these types of situations arise (more than one customer wants to buy the same vehicle), inevitably someone gets upset.
Absolutely not ! Never again
Jesse Wells is an absolutely outstanding salesman! He exceeded every want and every need. He anticipated everything we would need and was prepared for everything. Jesse went out of his way in every way possible for us. He and the entire team at Watermark Ford spoke to our children and made them feel comfortable in the environment. 5 stars absolutely reccomend them to anyone looking for a new vehicle!
I’ve never had a more pleasant and seamless car buying experience. I highly recommend Brandon Belt and everyone at Watermark Nissan.
Business response:
Thank you, Libby! We greatly appreciate these very kind comments regarding your purchase experience with Brandon Belt at Watermark Ford Nissan of Madisonville. Your business means so much to us and we are thrilled you're part of our Watermark family!
Their service department has always had great service, everyone is nice and friendly, I been going there for years, at one time I had 3 fords.... 2 trucks and a car. Right now I have the 2 trucks both F250 one is gas and one is diesel. I will always have my trucks serviced at a Ford dealer, in the end their service is not much more than any other place if you factory in the 6 months warranty on what they did to your car.
Drove down from Michigan to buy a used truck. Jesse was the most accommodating and helpful salesman I've ever dealt with and made the process of buying a car from out of state a breeze. The vehicle was in mint condition and exactly as advertised. Highly recommend!
Frequently asked questions about Watermark Ford of Madisonville
How is Watermark Ford of Madisonville rated?
Watermark Ford of Madisonville has a 4.8 star rating with 1,077 reviews.
When is Watermark Ford of Madisonville open?
Watermark Ford of Madisonville is open now. It will close at 6:00 p.m.
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