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Waterloo Automotive

4.9

About this business

Total Automotive Service 

Location details

622 N Market St, Waterloo, IL, 62298, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:30 p.m.
Tue7:00 a.m. to 5:30 p.m.
Wed7:00 a.m. to 5:30 p.m.
Thu7:00 a.m. to 5:30 p.m.
Fri7:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.9386 reviews
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Karen Price Dudley's profile image
Karen Price Dudley 
recommend  Recommended
4 years ago

Affordable. Honest. Dependable. 

Juliet Brand's profile image
Juliet Brand 
recommend  Recommended
4 years ago

The staff is very helpful. They go above and beyond to help their customers. I had an oil change scheduled for Friday Aug 21, when I dropped my car off this afternoon they told me they could service it today instead. Within an hour my car oil was changed and they tech looked over my car to see if anything else needed to be fixed. The techs are very helpful in telling you if you need something else tied that you were not aware of. The fact that they go above and beyond by covering your seat, floor board and steering wheel for... read more

Mary Moss's profile image
Mary Moss 
recommend  Recommended
4 years ago

Love this place, ladies, they listen to what you have to say and you are treated with respect. They have the highest rating I could ever give anyone, with their knowledge, honesty, and just all around great people. Try them, you won't be sorry. 

Amy Grandcolas's profile image
Amy Grandcolas 
recommend  Recommended
5 years ago

Josh and Brian have always taken good care of our family's vehicles. Recently when my husband dropped off my car for an oil change, he mentioned a rattle that was coming from the dash area every time I made a left turn. Instead of charging us for locating and fixing the issue, they simply pointed out what was causing the issue when my husband picked up the car and let him know it was just a $ 4 bolt replacement. By knowing their customers and what they can take care of themselves, they saved us money and keep us coming back.... read more

Carrie Koetting's profile image
Carrie Koetting 
recommend  Recommended
5 years ago

Just had my truck in today. The nicest and most helpful people. I never thought I would be comfortable taking my vehicle in for service but they make it ok. Thanks!! 

Sheri Hubbard's profile image
Sheri Hubbard 
recommend  Recommended
5 years ago

Very professional and always so friendly! We've had our vehicles serviced here for years, and are very happy with the service. You can count on Waterloo Automotive!! 

Emily Eschmann's profile image
Emily Eschmann 
recommend  Recommended
5 years ago

I have been a customer of Waterloo Automotive for several years. The reason I keep going back is because of their outstanding customer service. They are very professional and always make me feel welcomed. I appreciate that they keep me up to date on the status of my vehicle by texting a personalized technician report. I would highly recommend them to anyone looking for a new auto repair shop. You will not be disappointed! 

Wyatt Drewes's profile image
Wyatt Drewes 
recommend  Recommended
5 years ago

The best experience I have ever had at an auto shop! They not only do phenomenal work they also explain everything so well that anyone can have knowledge of what’s going on with their car! I will most definitely be going back. 

Ginger Gillis- Ruhmann's profile image
Ginger Gillis- Ruhmann 
recommend  Recommended
5 years ago

Waterloo Automotive deserves 5 stars for helpfulness, friendliness, honesty, top notch service on your vehicle! Thank you Angie for going the extra mile! ⭐⭐⭐⭐⭐ 

Frequently asked questions about Waterloo Automotive

How is Waterloo Automotive rated?

Waterloo Automotive has a 4.9 star rating with 386 reviews. 

When is Waterloo Automotive open?

Waterloo Automotive is closed now. It will open tomorrow at 7:00 a.m. 

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