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Waterfurnace International

4.0

About this business

Location details

9000 Conservation Way, Fort Wayne, IN, 46809, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.088 reviews
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Barbara Young Farmakis Chaney's profile image
Barbara Young Farmakis Chaney 
6 years ago

The first three years were ok but after that nothing but problems, delays in repairing, a fix that would have to be repaired, etc. My husband is 82, we live in the south, heat and humidity. We’ve been without air conditioning for one week. We’ve called our installer several times, was told parts are being ordered. We were advised this morning a tracking number was being sought for our parts. People if you’re thinking of investing thousands of dollars (we did 24K), research, research, research. Read all the blogs, there are m... read more

Alex Popper's profile image
Alex Popper 
6 years ago

Provide better support to the end user (Customer) rather than having to work through dealer 

Lewis Bailey's profile image
Lewis Bailey 
recommend  Recommended
6 years ago

It is unbelievable. It works! Its cheaper than anything you want to compare it to. There is no noise when I sit outside. There is no equipment sitting out in weather. Nothing for a lawnmower to hit or rat to chew on. No bearing going bad in an outdoor condenser fan. Sorry for the rant! 

Jiminy StAck's profile image
Jiminy StAck 
recommend  Recommended
6 years ago

Its very efficient and can save you money and makes no pollution in any climate. Geo thermal like this is renewable energy. 

Mindy Allen Townsend's profile image
Mindy Allen Townsend 
recommend  Recommended
6 years ago

I love my Waterfurnace geothermal units! They are super quiet and energy efficient. I highly recommend them! 

Business response:

Thanks, Mindy! 

Dustin Schimmoeller's profile image
Dustin Schimmoeller 
6 years ago

They could honor their warranty for starters. 

Tim Sorensen's profile image
Tim Sorensen 
6 years ago

Waterfurnace doesn't honor its warranty! Loop-holes to deny claims. I took possession of my new home January of 2011 with a newly installed Waterfurnace unit. This month (8 years 3 months later) the Intellistart failed. Had a Waterfurnace contractor (not the original installer) diagnose and file a claim. The claim on this part was denied due to the following: My unit has a 10 year warranty that is not denied by Waterfurnace. The part in question is denied warranty because the original installer failed to place the Intellista... read more

Neal Westendorf's profile image
Neal Westendorf 
recommend  Recommended
6 years ago

We installed our Waterfurnace series 5 and just shy of a mile of pipe in our loop field two years ago. Wow, what an enormous difference it has made! Our switch from propane has decreased our energy cost from about $2500 per year to about $700 for our 1850s farm house. The increased comfort has been amazing as the pump, compressor and blower are all soft start and variable speed we often don’t even hear them running. The house temperatures remain very uniform from room to room and over time. All this plus central AC and some ... read more

Pat Thorpe's profile image
Pat Thorpe 
6 years ago

We have had nothing but problems with our water furnace and spent thousands of dollars on repairs for the 13 years we've had it! The company kept blaming our installer which is one they had contracted with and it just comes back to us to have it fixed and we pay for it! Geothermal is great but if you are thinking of doing it please please invest in a reputable and customer oriented company! 

Frequently asked questions about Waterfurnace International

How is Waterfurnace International rated?

Waterfurnace International has a 4 star rating with 88 reviews. 

When is Waterfurnace International open?

Waterfurnace International is closed now. It will open tomorrow at 9:00 a.m. 

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