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Waterfalls Carwash & Auto Care

4.6

About this business

Location details

811 S Greenville Ave, Allen, TX, 75002, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:30 p.m.
Tue8:00 a.m. to 6:30 p.m.
Wed8:00 a.m. to 6:30 p.m.
Thu8:00 a.m. to 6:30 p.m.
Fri8:00 a.m. to 6:30 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.6112 reviews
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Gary Brustie's profile image
Gary Brustie 
7 years ago

I've only been here twice, but I've had good experience both times. I'll say this... if you have something in particular that needs to be addressed (a spot, etc.), you have to stay on them. That's not taking anything away from them, that's just if you're a little "OCD" like me. All in all, they do a great job from what I can tell. They don't steal, like most car washes in New Orleans East. I say that because my spare change is still in my tray! �.... If I could offer any kind of suggestion, it would be a snack bar/ refreshme... read more

Dana Ann Taylor's profile image
Dana Ann Taylor 
7 years ago

I love this place!! I come here for my oil changes, state inspection. I got my light detailed here, they are just so kind!!! 

Sam Khalil's profile image
Sam Khalil 
7 years ago
Karen Ashley Sparks's profile image
Karen Ashley Sparks 
7 years ago
Michael Hay's profile image
Michael Hay 
7 years ago

They were very busy but got an oil change and free car wash in a reasonable amount of time. Love how the oil change people do not "push" products for you to buy. 

Rosie Smith's profile image
Rosie Smith 
8 years ago

Been going here for awhile now. Great job n excellent service..they pay attention to detail that's why i drive for McKinney ! 

Brandon Wesley's profile image
Brandon Wesley 
8 years ago
Windal Adams's profile image
Windal Adams 
8 years ago

These guys understand good customer service. 

Larry Redding's profile image
Larry Redding 
8 years ago

Very disappointing. Normally I get a good car wash. Today 9/8.2016, they failed to clean the hood - it had some goop on it from someone throwing a milkshake on it. I drive out and I still see it all over the hood. I should have turned around and had them redo it - $32.Waterfalls, you cannot expect your machine to do everything - you have to pay attention to details - the guys finishing it up should have noticed the hood was not clean. Hey Waterfalls if you want to contact me to rectify the situation, I would do so by private... read more

Business response:

Larry , We're very sorry to hear you had a poor experience. While we strive to provide the best quality service consistently, we are human and can make mistakes. If there is an area of concern we encourage customers to please speak to a manager before leaving so he can address directly. Bring in your vehicle and we will re wash it for free.All the best. Please ask for Sam. 

Frequently asked questions about Waterfalls Carwash & Auto Care

How is Waterfalls Carwash & Auto Care rated?

Waterfalls Carwash & Auto Care has a 4.6 star rating with 112 reviews. 

When is Waterfalls Carwash & Auto Care open?

Waterfalls Carwash & Auto Care is closed now. It will open at 9:00 a.m. 

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