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811 S Greenville Ave, Allen, TX, 75002, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:30 p.m. | |
Tue | 8:00 a.m. to 6:30 p.m. | |
Wed | 8:00 a.m. to 6:30 p.m. | |
Thu | 8:00 a.m. to 6:30 p.m. | |
Fri | 8:00 a.m. to 6:30 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
I've only been here twice, but I've had good experience both times. I'll say this... if you have something in particular that needs to be addressed (a spot, etc.), you have to stay on them. That's not taking anything away from them, that's just if you're a little "OCD" like me. All in all, they do a great job from what I can tell. They don't steal, like most car washes in New Orleans East. I say that because my spare change is still in my tray! �.... If I could offer any kind of suggestion, it would be a snack bar/ refreshme... read more
I love this place!! I come here for my oil changes, state inspection. I got my light detailed here, they are just so kind!!!
They were very busy but got an oil change and free car wash in a reasonable amount of time. Love how the oil change people do not "push" products for you to buy.
Been going here for awhile now. Great job n excellent service..they pay attention to detail that's why i drive for McKinney !
These guys understand good customer service.
Very disappointing. Normally I get a good car wash. Today 9/8.2016, they failed to clean the hood - it had some goop on it from someone throwing a milkshake on it. I drive out and I still see it all over the hood. I should have turned around and had them redo it - $32.Waterfalls, you cannot expect your machine to do everything - you have to pay attention to details - the guys finishing it up should have noticed the hood was not clean. Hey Waterfalls if you want to contact me to rectify the situation, I would do so by private... read more
Business response:
Larry , We're very sorry to hear you had a poor experience. While we strive to provide the best quality service consistently, we are human and can make mistakes. If there is an area of concern we encourage customers to please speak to a manager before leaving so he can address directly. Bring in your vehicle and we will re wash it for free.All the best. Please ask for Sam.
Waterfalls Carwash & Auto Care has a 4.6 star rating with 112 reviews.
Waterfalls Carwash & Auto Care is closed now. It will open tomorrow at 8:00 a.m.
pradeep malireddy: "Danny was EXCELLENT! He truly showed GREAT customer service! Polite, Friendly, AND HELPFUL! THANK YOU DANNY "
Blin Fan: "The repair took longer than I originally expected, so that was a bummer, but my transmission is working well now. A side effect you could say is the my D4 light no longer works in my dash since the repair, and I know its..." read more
Anoop Kondavaty: "Excellent car service place. It’s a great place to self serve and then Timo comes in to add the finishing touch with the drying and waxing the trims."