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Waterfall Jewelers

4.8

About this business

Location details

5619 Dixie Hwy, Waterford Twp, MI, 48329, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.8459 reviews
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lauren's profile image
2 years ago

Very poor customer service I had heard amazing things about Waterfall Jewelers. The first time I went in, I had amazing customer service and felt right at home. The gentleman helping us was very kind and willing to show us whatever we wanted to see! I left with the intention of returning after thinking over the large purchase of an engagement ring. On my return, I experienced the absolute worst customer service I have ever encountered. I felt belittled and talked down to. The man helping us acted as if we were wasting his ti... read more

Forta's profile image
2 years ago

family owned and operated Waterfall has a great selection of jewlery for all budgets, they offer layaway and great personal service. For your repairs they are fast and do a great job. The cases and cases of items are exceptional, the hardest thing about going to this store is choosing what you love the most!! 

Lori's profile image
2 years ago

Waterfall Jewelers I happened to be out in area of this store and stopped in, and to my surprise they had a terrific selection of things. I ended up with a new necklace and pair of earrings. I like the variety, and the styles. The business is family owned and that seemed to make it quaint and friendly. I would definitely recommend them and would go back. The prices seem typical of good quality jewelry. 

Mary's profile image
2 years ago

Excellent Service It is amazing how welcome I feel when I shop here. I am usually the one that is having something done to my watch. Either a pin or a battery. They have never charged me ever. So when my husband and myself where shopping for my 20th anniversary present a 2.00 ct diamond this is the place I would only go. Mark was the gemologist that was helping us and he was pleasant and informative. In the end I had the perfect diamond. It is nice to know that old time traditions have stayed in place at a family owned busin... read more

jennifer's profile image
2 years ago

Great Michigan Jeweler! I found this business by searching the web for a retired Pandora charm. They had retail prices (which is great considering some jack up prices on discontinued Pandora beads). I was very happy with their shipping time and their pretty Pandora packaging (cute box for the 1 bead I ordered)!!! Would do business again with them. Jennifer 

Mary P.'s profile image
12 years ago

Excellent Service It is amazing how welcome I feel when I shop here. I am usually the one that is having something done to my watch. Either a pin or a battery. They have never charged me ever. So when my husband and myself where shopping for my 20th anniversary present a 2.00 ct diamond this is the place I would only go. Mark was the gemologist that was helping us and he was pleasant and informative. In the end I had the perfect diamond. It is nice to know that old time traditions have stayed in place at a family owned busin... read more

lauren h.'s profile image
14 years ago

Very poor customer service I had heard amazing things about Waterfall Jewelers. The first time I went in, I had amazing customer service and felt right at home. The gentleman helping us was very kind and willing to show us whatever we wanted to see! I left with the intention of returning after thinking over the large purchase of an engagement ring. On my return, I experienced the absolute worst customer service I have ever encountered. I felt belittled and talked down to. The man helping us acted as if we were wasting his ti... read more

jennifer p.'s profile image
jennifer p. 
14 years ago

Great Michigan Jeweler! I found this business by searching the web for a retired Pandora charm. They had retail prices (which is great considering some jack up prices on discontinued Pandora beads). I was very happy with their shipping time and their pretty Pandora packaging (cute box for the 1 bead I ordered)!!! Would do business again with them. Jennifer 

Lori S.'s profile image
19 years ago

Waterfall Jewelers I happened to be out in area of this store and stopped in, and to my surprise they had a terrific selection of things. I ended up with a new necklace and pair of earrings. I like the variety, and the styles. The business is family owned and that seemed to make it quaint and friendly. I would definitely recommend them and would go back. The prices seem typical of good quality jewelry. 

Frequently asked questions about Waterfall Jewelers

How is Waterfall Jewelers rated?

Waterfall Jewelers has a 4.8 star rating with 459 reviews. 

When is Waterfall Jewelers open?

Waterfall Jewelers is open now. It will close at 5:00 p.m.  

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