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Washington County Crisis Line

2.2

About this business

Location details

5228 NE Hoyt St, Portland, OR, 97213, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.217 reviews
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Mae's profile image
Mae 
a year ago

When folks reach out to a "crisis line" for support they expect compassion and competence. The majority of these call takers hold neither. They add to the trauma load of callers significantly with no accountability or care. -If there was competance, care, and accountability, then your service would be transparent in not only who is answering but also aware enough to know you are ethically failing people at their most vulnerable! -It is clear in these reviews that this is a longstanding problem. The question I have is, why is... read more

happystar87's profile image
happystar87 
2 years ago

The other day, following a challenging incident, I hesitated before making the call, uncertain if my experience warranted reaching out for support. However, from the moment Jessica answered, her warmth and professionalism instantly put me at ease. Throughout our conversation, her empathy and non-judgmental approach created a safe space for me to articulate my thoughts, even as I struggled to find the right words. By the end of our 30-minute conversation, I felt a profound sense of relief and optimism that contrasted starkly ... read more

Tayia Rain's profile image
Tayia Rain 
2 years ago

I called and the guy was hostile about not hearing so spoke up said I’m sorry, and then he started to mock me in a way and I told him I don’t wanna tell you what’s going on if you don’t care and he laughed and said bye bye and hung up that should an automatic fire this place is a joke 

Kass Holm's profile image
Kass Holm 
2 years ago

Counselor on the phone was extremely rude and disrespectful. Wouldn't help me since according to her a bad ptsd episode isn't a crisis and the only things that constitute a crisis are homicide and suicidal prevention which is ridiculous from a mental health standpoint 

Leah Verenezio Kaden's profile image
Leah Verenezio Kaden 
3 years ago

Didn't really feel welcome...had a hard night had many extreme loses in the last week have had a hard time getting sober off alcohol and these guys basically said I wasted time by calling and venting. So thanks guys for that. I knew I wasn't meant to recover but to tell me I wasting time for people who had "real emergencies" even though I lost my premature son that's just great. Would not recommend. 

Frequently asked questions about Washington County Crisis Line

How is Washington County Crisis Line rated?

Washington County Crisis Line has a 2.2 star rating with 17 reviews. 

When is Washington County Crisis Line open?

Washington County Crisis Line is closed now. It will open on Monday at 9:00 a.m. 

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