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5228 NE Hoyt St, Portland, OR, 97213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When folks reach out to a "crisis line" for support they expect compassion and competence. The majority of these call takers hold neither. They add to the trauma load of callers significantly with no accountability or care. -If there was competance, care, and accountability, then your service would be transparent in not only who is answering but also aware enough to know you are ethically failing people at their most vulnerable! -It is clear in these reviews that this is a longstanding problem. The question I have is, why is... read more
The other day, following a challenging incident, I hesitated before making the call, uncertain if my experience warranted reaching out for support. However, from the moment Jessica answered, her warmth and professionalism instantly put me at ease. Throughout our conversation, her empathy and non-judgmental approach created a safe space for me to articulate my thoughts, even as I struggled to find the right words. By the end of our 30-minute conversation, I felt a profound sense of relief and optimism that contrasted starkly ... read more
I called and the guy was hostile about not hearing so spoke up said I’m sorry, and then he started to mock me in a way and I told him I don’t wanna tell you what’s going on if you don’t care and he laughed and said bye bye and hung up that should an automatic fire this place is a joke
Counselor on the phone was extremely rude and disrespectful. Wouldn't help me since according to her a bad ptsd episode isn't a crisis and the only things that constitute a crisis are homicide and suicidal prevention which is ridiculous from a mental health standpoint
Didn't really feel welcome...had a hard night had many extreme loses in the last week have had a hard time getting sober off alcohol and these guys basically said I wasted time by calling and venting. So thanks guys for that. I knew I wasn't meant to recover but to tell me I wasting time for people who had "real emergencies" even though I lost my premature son that's just great. Would not recommend.
Washington County Crisis Line has a 2.2 star rating with 17 reviews.
Washington County Crisis Line is closed now. It will open on Monday at 9:00 a.m.
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