This profile has been claimed by the business owner or representative.
Washco Management
- Real Estate Agents
- Hagerstown, MD
About this business
Location details
1741 Dual Hwy B, Hagerstown, MD, 21740, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I lived here almost a year. I cant wait until i move out. And i would love to see the extra charges stacked because clearly, thats what they're known for. My heating system went out. They have an old HVAC system meaning, it has to work 5x harder to produce heat leaving the tenant with a large heating bill (500 bucks). My thermostat is set to 68. No matter what its set to, as long as its freezing outside i will suffer with a large bill. No point in bringing that up to them because nothing will be done, neither would they refu... read more
Business response:
Hello, I apologize for the delay in responding to your request about the late fee related to your banking issue. As we discussed yesterday, based on the information provided, the late fee is valid. We received your January rent payment on January 8, 2024. Pursuant to the Lease, rent is due on the 1st of the month and as a courtesy we extend a grace period until the 5th of the month to pay without a late fee assessment. Please let me know if you have any additional questions.
I lived here almost a year. I cant wait until i move out. And i would love to see the extra charges stacked because clearly, thats what they're known for. My heating system went out. They have an old HVAC system meaning, it has to work 5x harder to produce heat leaving the tenant with a large heating bill (500 bucks). My thermostat is set to 68. No matter what its set to, as long as its freezing outside i will suffer with a large bill. No point in bringing that up to them because nothing will be done, neither would they refu... read more
Business response:
Hello, I apologize for the delay in responding to your request about the late fee related to your banking issue. As we discussed yesterday, based on the information provided, the late fee is valid. We received your January rent payment on January 8, 2024. Pursuant to the Lease, rent is due on the 1st of the month and as a courtesy we extend a grace period until the 5th of the month to pay without a late fee assessment. Please let me know if you have any additional questions.
I live in **************** in Waynesboro PA. This is absolutely the worst company I have ever rented from. Extremely bad management with I can only assume is zero training or experience. They are rude and uncaring, and will lie directly to your face. Carpet and paint were supposed to be replaced before moving into this unit, and it was never completed. We were forced to move in with dirty carpet and walls. Our unit was disgustingly dirty and a cleaning crew was not brought in to clean until 5 days after we moved in. Now, jus... read more
Business response:
The outside hose bibs were an issue and the decision was made to cap access to all the bibs that remained active in July. This was included with routine preventative maintenance and not explicitly stated on the maintenance notice. Washco should have communicated this better to the specific residents effected. There was believed to be a water leak and entry was necessary. The on-site team will inspect the playground equipment; specifically a detailed inspection of the slide. Residents are routinely reminded that regular trash... read more
Review is in regards to their A*************** in Waynesboro, Pa. Only issues. Upon moving in in April of 2019, was promised a torn carpet from initial walkthrough would be replaced, after a month work order was submitted, management closed out work order, another was submitted as work was not completed, the work order was deleted, one more was deleted after this, raised the issue with the management office. Took 9 months to get the carpet repaired. Allowed to grill (25ft away from building) and have a small personal garde... read more
Business response:
Multiple discussions took place regarding general wear and tear to carpet in a rental unit versus damage. The issue was eventually settled with a repair to the carpet. All residents were notified of preventative maintenance being conducted, however, capping the outside hose faucets was not specifically listed on the notice. A new notice has been provide to all remaining units.
I'm very shocked that there are not more reviews regarding washco management and their apartments. I live in ********************. It's extremely high priced for the very poor service you get from management and maintenance. This company needs to hire new management. If you have children, think twice as they put other people before you and your kids and threaten to evict you. It's months before you ever get something fixed if it breaks you're better off fixing it yourself. I could go on and on. Save your money and your sanit... read more
Business response:
There was a significant delay in following up and fixing the maintenance issue mentioned here. The repair has since been completed.
Frequently asked questions about Washco Management
How is Washco Management rated?
Washco Management has a 3.3 star rating with 39 reviews.
When is Washco Management open?
Washco Management is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com