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1224 Connecticut Ave NW #101, Washington, DC, 20036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Excellent customer service. The staff spent a solid 20 minutes walking me through the most economical option for me to update my glasses and sunglasses with my new prescription.
9/5/26 visit. Other reviews here reflect my experience. This location makes it unnecessarily difficult for customers to use its satisfaction policy, including the eye recheck. When I tried to stand my ground and ask that the policy be honored, one employee became defensive rather than helping resolve the issue. The optometrist also chose to reprimand me instead of stepping in professionally and ensuring that the store fulfilled its obligations to the customer. What is especially frustrating is the inconsistency. The company ... read more
Enrique was great! Very helpful and knowledgeable.
Other reviews here reflect my experience. This location makes it unnecessarily difficult for customers to use its satisfaction policy, including the eye recheck. When I tried to stand my ground and ask that the policy be honored, one employee became confrontational rather than helping resolve the issue. The optometrist also chose to reprimand me instead of stepping in professionally and ensuring that the store fulfilled its obligations to the customer. What is especially frustrating is the inconsistency. The company markets ... read more
Warby Parker Dupont Circle has a 4.6 star rating with 39 reviews.
Warby Parker Dupont Circle is closed now. It will open at 10:00 a.m.
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