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Warby Parker
- Eyewear & Opticians
- San Jose, CA
About this business
Full collection to try on: All our eyeglasses and sunglasses are available to try on at this retail location. Same-day non-Rx purchases: You can buy non-Rx glasses and sunglasses to take with you. (Wear them out of the store if you like!) Optical measurements: To complete your order, we'll measure your pupillary distance (PD for short). For some larger frames, we'll take a few other optical measurements. Frame adjustments: An optician is available to fit and adjust your pair of Warby Parker frames. Returns and exchanges: We ... read more
Location details
MARGO Building, 334 Santana Row #1005, San Jose, CA, 95128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Manager, an older lady, is rude and obnoxious. When an assistant suggested I approach the manager to get a measurement of my head width to understand what size (width) frames I will need, I approached the manger. When asked whether I could be measured, her snooty reply "yes, it is theoretically possible." When pressed further, she roughly says "but we don't normally like to." Earlier, when I entered the store, asking for wider frames, she walked away saying, "take a look around.". I wish I had taken her name down
Stop by to buy sunglasses and I found exactly what I wanted. I was well served by Dom. Thank you
I had a pleasant experience at Warby Parkey. The salesperson greeted me as I entered the store and asked a couple of questions and directed me to the displays where I could find the right frames. She then walked away and I took my time checking out the frames. Finally I found one and the salesperson made eye contact and walked me to a table and went through the process to help me select the lenses and the options I had. A short streamlined process and a very pleasant experience and the price of my glasses was more than reaso... read more
The customer service is a 10/10. When I walked in I was greeted then asked if there was something specific I needed. Given I have a low nose bridge I was looking for glasses with the nose pads. The employee, Domenic showed me what I was looking for but also asked questions about what I liked to help suggest frames. He also let me know some frames make glasses specifically for a low nose bridge, which I didn't know. After finding the frames I liked, the ordering process was quick and easy. If you’re looking for decent priced,... read more
Frequently asked questions about Warby Parker
How is Warby Parker rated?
Warby Parker has a 4.4 star rating with 108 reviews.
When is Warby Parker open?
Warby Parker is closed now. It will open tomorrow at 9:00 a.m.
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