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Walmart Vision & Glasses
- Retail
- Ames, IA
About this business
Location details
3105 Grand Ave, Ames, IA, 50010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Thank you, Jamie!!! I originally went to the Walmart in Windsor Heights and received multiple pairs of glasses that I couldn't see well out of, even after they retested my prescription. Unfortunately, they were less than professional when I returned with concerns, so I requested a refund and came to the Walmart in Ames for a second opinion. I was greeted by the kind optician, Jamie, who was not only incredibly knowledgeable but also quickly identified the issue: the previous location hadn’t measured my eyeline for the lenses... read more
I read the earlier reviews prior to going to this store for optical services, but decided to go anyway and see if anything had changed, since most of the reviews were rather old. I'm happy to report I didn't see hide nor hair of the lady w/the red/purple hair. Everyone there seemed very friendly and competent. Dr. Erick did a thorough job on the eye exam, explaining everything he was doing as we progressed through the exam. There was a girl with multi-colored hair (blonde and pink) who was very good at customer service -- po... read more
I had to return my glasses because the lenses were screwed up. They refunded my money but didn't turn that into my insurance company. They also did not give me the total discounts from my insurance. So I got different frames and lenses, but $462 later they still suck.
It depends on upon who you get to help you. Stay away from Elizah. All the others are great! Elizah was like a disgruntled depressed unhelpful robot. But I went the next day and got a guy who was super helpful and even put a rush on my glasses so I could have them before I went out of town, and they came way early and in time!
The Grand Ave Walmart Vision Center denied my insurance without calling to confirm my coverage. I went to the Cedar Falls store and bought 2 pair of glasses with my insurance! It was definitely worth the trip to go to the Cedar Falls location to receive excellent customer service. Do better Grand Ave.
Frequently asked questions about Walmart Vision & Glasses
How is Walmart Vision & Glasses rated?
Walmart Vision & Glasses has a 3 star rating with 22 reviews.
When is Walmart Vision & Glasses open?
Walmart Vision & Glasses is open now. It will close at 8:00 p.m.
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