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Wallace Volkswagen of Johnson City
- Car Dealers
- Johnson City, TN
About this business
Location details
3101 E Oakland Ave, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I had a great experience with the service department, especially Tory. She and the whole department was very knowledgeable, friendly, and considerate of the problem I was having with my Passat TDI. She communicated well and consistently with me, letting me know what was going on each step of the way. She even refused to tell me something she didn't know for certain and would call me back after confirming details with the technicians. The biggest concern customers have with dealerships is the risk of being taken advantage of ... read more
I would give less than 1 star. I have a 21 Atlas in good condition. I have always taken the vehicle to this location for oil maintenance. This time I was told that the belly pan was missing 6 screws and bolts. This material is a large piece of protective piece. If it would have fallen off, then I would have ran over it. The car was maintenance there and had to be left off my vehicle, and they should be responsible for it all, not just labor. Now $400 to replace. The lady at customer service didn't want to address it while I ... read more
Terrible experience with the mechanics MG car came back worse than I dropped it off
Don’t buy here!!! Car was damaged, and was sold as new, no damage. Staff pretended they didn’t know about it, but obviously did, and did a terrible job trying to cover it up with touch up paint!!
I flew all the way from Chicago to buy a car, but I had a terrible experience. My salesman, Dru, was rude to my mother and was not willing to work with us on the deal. Although we purchased the vehicle, I will not give them my business again. There are other dealerships that will treat you better.
Frequently asked questions about Wallace Volkswagen of Johnson City
How is Wallace Volkswagen of Johnson City rated?
Wallace Volkswagen of Johnson City has a 4.3 star rating with 263 reviews.
When is Wallace Volkswagen of Johnson City open?
Wallace Volkswagen of Johnson City is closed now. It will open tomorrow at 9:00 a.m.
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