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2101 Northern Blvd NE, Rio Rancho, NM, 87124, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Normally, everyone is very nice at the pharmacy but August 17 at 10am whoever answered the phone was beyond rude. Interrupting and not letting me respond when explaining my situation and hanging up rudely after giving the time that my prescription will be ready. I get the phones may be busy but don't treat customers that way.
I am understanding of medication delays, wait times, things that are out of people’s control, etc. However, so many things went wrong when I tried to locate and pick up my cat’s medication. They were unable to find her profile until it was escalated to a specialist as I insisted a different Walgreens did put in the script. When I went to pick it up finally, they stated that it had been left out all day (this rx requires refrigeration), and they no longer had any in stock. There was no accountability or apology (that would ha... read more
The employees are always super and friendly.
They are always out of prescriptions. Their app indicates delays or insufficient info about prescriptions, and when calling for clarification or help, they speak fast and hang up without resolving anything. Maybe this will be a Walgreens that will be closing due to bad employees.
Sent a prescription to this location with the intention of getting them sooner. Spoke with a lady, Alondra, who was super rude and very unhelpful. Did not offer to see where the next location would have my prescription on time. Kept putting me on hold and was unprofessional on the phone. Then I spoke with Jules, who was the complete opposite. Very helpful and managed to give further simple information that Alondra did not bother to do.
Walgreens Pharmacy has a 3.2 star rating with 25 reviews.
Walgreens Pharmacy is closed now. It will open tomorrow at 9:00 a.m.
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