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W Hotel

4.3

About this business

Explore NYC from W New York - Union Square. Our centrally located hotel is near the subway, and is convenient to all of the city's attractions, from Greenwich Village to Times Square and the theater district to museums, galleries, shops and more. 

Location details

201 Park Ave S, New York, NY, 10003, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,987 reviews
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Christine Mackay's profile image
Christine Mackay 
8 years ago
Jeremiah Jurcic's profile image
Jeremiah Jurcic 
8 years ago
Boris Kržić's profile image
Boris Kržić 
8 years ago

The best place to feed squirrels in NY :) Buy almonds in Whole foods and enjoy. 

Kaila Pabon's profile image
Kaila Pabon 
8 years ago
Carene Grant's profile image
Carene Grant 
8 years ago

Service seems to failing at this location. This used to be the spot to visit for amazing drinks, ambience and service. The server at lounge area had the personality of bent nail ! Yeah. It was that bad. HOWEVER the drinks were amazing!!!! Thanks W! 

Business response:

Hello Carene, It was our pleasure to host you in our Living Room, and we thank you for your review. We are thrilled that you enjoyed our excellent location and that it provided you with an exceptional base for cocktail tastings, please join us on friday for live DJ sets and good vibes only. 

Elsaa Shqiponja's profile image
Elsaa Shqiponja 
8 years ago
Kellie Marshall's profile image
Kellie Marshall 
8 years ago

Poor customer service. I am only trying to retrieve a folio for a guest who stayed ONE night and have called the hotel directly for OVER a week. Just left a message for the general manager because no one in accounting ever called me back. 

Jim McCowan's profile image
Jim McCowan 
8 years ago

The room was pretty large, by NYC standards. Clean nicely decorated. Great location, reasonably priced. Would definitely stay again. 

Business response:

Hello Jim - Thank you for spending a moment with us. We look forward to welcoming you back soon! 

Philippe Clément's profile image
Philippe Clément 
8 years ago

Business response:

Hello Philippe - Please feel free to contact us directly at 01299WelcomeDeskCoaches@starwoodhotels.com and let us know what we could do better as we would like to ensure your next W experience is better than your last! 

Frequently asked questions about W Hotel

How is W Hotel rated?

W Hotel has a 4.3 star rating with 1,987 reviews. 

When is W Hotel open?

W Hotel is closed now. It will open tomorrow at 9:00 a.m. 

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